Decision Notice
Pursuant to the Decision of the Upper Tribunal, which was published on 16
August 2019, this Decision Notice has been superseded by a Final Notice dated
16 August 2019.
DECISION NOTICE
1.
ACTION
1.1.
For the reasons given in this Decision Notice, the Authority has decided to:
(1)
publish a statement of Andrew Tinney’s misconduct (a ‘public censure’)
pursuant to section 66 of the Act; and
(2)
make an order, pursuant to section 56 of the Act, prohibiting Mr Tinney
from performing any senior management function and any significant
influence function in relation to any regulated activity carried on by an
authorised person, exempt person or exempt professional firm.
2
2.
SUMMARY OF REASONS
2.1.
Between 20 May 2010 and 17 December 2012, Mr Tinney was the Global Chief
Operating Officer of Barclays Wealth and Investment Management (‘Wealth’), a
division of Barclays Bank PLC (the ‘Firm’). In that role, Mr Tinney was responsible
for overseeing Wealth’s global technology, operations and infrastructure activities
and for Wealth’s Compliance function, and had joint responsibility for Wealth’s
Legal function.
2.2.
In his role as Chief Operating Officer, Mr Tinney was approved by the Authority to
carry out the CF29 (Significant Management) controlled function and was required
to comply with the Statements of Principle. Of these, Statement of Principle 1
required that he act with integrity in carrying out his controlled function. For the
reasons set out in paragraph 2.5 below, the Authority considers that, during the
period 26 September 2012 to 17 December 2012 (the ‘Relevant Period’), Mr
Tinney failed to do so.
2.3.
In early 2012 Mr Tinney was appointed Chairman of a steering committee
(‘SteerCo’) that had been appointed to oversee a remediation program that the
Firm was undertaking to correct certain regulatory deficiencies identified by the
SEC during an examination of Wealth’s US branch, Barclays Wealth Americas
(‘BWA’).
The remediation program included a “Culture Audit” workstream which
Mr Tinney initiated and personally communicated to the SEC as part of a
programme designed to reassure the SEC that the Firm took the deficiencies
seriously and would seek to identify their root cause(s).
As a part of that
workstream, a third party consultancy (‘the Consultancy’) was engaged to
examine how the ‘tone at the top’ flowed through BWA. The Consultancy set out
its findings in a 29 page document entitled ‘Barclays Wealth America – Cultural
Assessment’ (the ‘Report’) which Mr Tinney received, in hard copy, on 30 March
2012. The words ‘Barclays Wealth America – Culture Audit’ appear at the top of
each page of the Report.
2.4.
The Report contains a contents page, a description of the methodology and data
sources used by the Consultancy, a summary and recommendations. It does not
address how the ‘tone at the top’ flowed through BWA. Instead, it includes a
number of statements and quotes derived from interviews of certain BWA
employees which are highly critical of some members of BWA’s senior
3
management. It expresses an opinion that BWA had pursued a course of revenue
at all costs and had a culture that was high risk and actively hostile to
compliance. Its main recommendation is that the Firm should replace or consider
replacing some members of BWA’s senior management.
2.5.
Prior to the Relevant Period, although the Consultancy’s findings were orally
shared with a small number of senior individuals within Wealth and two senior
individuals within BWA, and although some individuals in Wealth either knew,
suspected or assumed the Report existed, Mr Tinney was the only individual at
the Firm who saw the Report. After discussing its contents with his manager, the
Chief Executive of Wealth, Mr Tinney took steps which aimed to ensure that the
Report would not be seen by or available to those senior individuals referred to
above or anyone else at the Firm, whilst also putting in place a plan (which
included briefings and the Workshop) to address the criticisms contained in the
Report. He ensured that the Report would not be seen by or available to others
by not sharing it with anyone, not entering it into the Firm’s records or IT
systems, and instructing the Consultancy that they did not need to circulate a
copy. Having done so, during the Relevant Period, in breach of Statement of
Principle 1, he recklessly made misleading statements and omissions to certain of
his colleagues at the Firm as to the Report’s nature and/or existence, which he
should have been aware would make it less likely that he or the Consultancy
would be asked for a copy of it. Mr Tinney made those statements and omissions:
(1)
after an anonymous email to the Firm’s Chairman (the ‘Anonymous Email’)
alleged that a ‘Wealth cultural audit report’ had been suppressed. In drafts
of a note regarding the allegation (the ‘September Note’), to which he
contributed and which, as he was aware, was likely to be provided to the
Firm’s Chairman and new Chief Executive, as well as to those conducting
the Salz Review (see paragraph 2.8 below), Mr Tinney did not mention the
Report, described the Consultancy’s work so as to imply that there was no
written output and, at one stage of the drafting, added the words ‘There
has never been a “Wealth Cultural Audit Report” produced at any time’. In
making these misleading statements and omissions, Mr Tinney closed his
mind to the obvious possibility that the Anonymous Email was referring to
the Report, and also to the legitimate interest that the ultimate recipients
of the September Note had in being made aware of the existence of the
Report, of which they could then have requested a copy, had they so
wished; and
(2)
after the Firm received a request from the Federal Reserve Bank of New
York (‘New York Fed’) for a copy of the BWA ‘cultural audit’.
In emails to
colleagues regarding this request, Mr Tinney initially did not mention the
Report and then made statements which suggested the Report did not
exist. Later, when discussing with colleagues what document(s) should be
given to the New York Fed, Mr Tinney described the Report as ‘interview
notes’, ‘rough notes’, ‘interview material’ or similar, which did not fairly
and accurately reflect its nature and contents. In making these misleading
statements and omissions, Mr Tinney closed his mind to the obvious
possibility that the Report was relevant to and likely, at least in part, to
have satisfied the New York Fed’s request.
2.6.
In December 2012 the Firm received a copy of the Report from the Consultancy
and,
shortly afterwards,
suspended Mr Tinney’s employment. Mr Tinney
subsequently resigned from the Firm.
2.7.
Mr Tinney’s misconduct as described in this Notice is serious, particularly in the
light of his seniority at the Firm, his substantial industry experience and the
obvious significance of the concerns giving rise to, and set out in, the Report. His
actions may have hindered attempts by the Firm’s Board to understand the
reasons for BWA’s regulatory deficiencies. He also exposed the Firm to the risk
that its efforts to address failings in its compliance with its legal and regulatory
obligations could be delayed or frustrated as his actions could have delayed or
(1)
the Firm’s Board’s ability to ascertain whether the concerns raised in the
Anonymous Email were well-founded;
(2)
the Firm’s Board’s ability to establish whether the Firm was complying with
its obligations in respect of dealing with allegations from whistleblowers;
and
(3)
the Firm’s ability to comply with the New York Fed’s request
in
circumstances where, as Mr Tinney was aware, the New York Fed was
5
specifically interested in, and made several requests during 2012 for,
information about the Culture Audit workstream.
2.8.
The Authority also considers Mr Tinney’s misconduct to be serious because it
occurred during the Salz Review, an independent review of business practices
launched by the board of the Firm in the immediate aftermath of the LIBOR
Settlements and which was intended to examine the Firm’s values, principles and
standards of operation - the historical culture - and make recommendations for
change.
In that context, Mr Tinney should have understood the connection
between the Firm’s culture and regulatory compliance, and senior management’s
ability and willingness to positively influence appropriate behaviour throughout
the organisation. Indeed, the fact that he devised the Culture Audit workstream
because he wanted to assess whether the culture in BWA contributed to BWA’s
regulatory deficiencies demonstrates that Mr Tinney did
understand that
connection. Mr Tinney should therefore have understood that his conduct was not
consistent with setting an appropriate tone from the top.
2.9.
Mr Tinney’s misconduct is aggravated by the subsequent account of certain events
which he gave, through his solicitors, in correspondence with the Institute of
Chartered Accountants of England and Wales (‘ICAEW’), of which Mr Tinney is a
member, and which he gave in compelled interviews with the Authority on 29 July
2014 and 23 January 2015. In the Authority’s view, Mr Tinney’s account of these
events was misleading.
2.10.
The Authority therefore proposes to publish a statement of Mr Tinney’s
misconduct pursuant to section 66 of the Act for breaching Statement of Principle
1 and to make a prohibition order pursuant to section 56 of the Act in the terms
set out at paragraph 1.1(2)
above.
This action supports the Authority’s
regulatory objectives of protecting and enhancing the integrity of the UK financial
system and securing an appropriate degree of protection for consumers, and is
consistent with the importance placed by the Authority on the accountability of
senior management.
3.
DEFINITIONS
3.1.
The definitions below are used in this Notice.
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‘the Act’ means the Financial Services and Markets Act 2000.
‘Anonymous Email’ means the anonymous email described at paragraph 4.10 of
this Notice.
‘APER’ means the Statements of Principle and Code of Practice for Approved
Persons section of the Handbook.
‘the Authority’ means the body corporate previously known as the Financial
Services Authority and renamed on 1 April 2013 as the Financial Conduct
Authority.
‘BWA’ means Barclays Wealth Americas, a US branch of Wealth.
‘the Consultancy’ means the third party consultancy engaged by Mr Tinney to
examine how the ‘tone at the top’ flowed through BWA.
‘Culture Audit’ means the workstream described in paragraph 4.2 of this Notice.
‘DEPP’ means the Decision Procedure and Penalties Manual section of the
Handbook.
‘EG’ means the Enforcement Guide part of the Handbook.
‘EURIBOR’ means the Euro Interbank Offered Rate.
‘Firm’ means Barclays Bank Plc.
‘FIT’ means the Fit and Proper test for Approved Persons section of the Handbook.
‘the Handbook’ means the Authority’s Handbook of rules and guidance.
‘ICAEW’ means the Institute of Chartered Accountants of England and Wales.
‘IT’ means information technology.
‘LIBOR’ means the London Interbank Offered Rate.
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‘LIBOR Settlements’ means the Firm’s agreement to pay financial penalties
totalling £290 million for misconduct relating to LIBOR and EURIBOR, described in
paragraph 4.7 of this Notice.
‘New York Fed’ means the Federal Reserve Bank of New York.
‘Relevant Period’ means 26 September 2012 to 17 December 2012.
‘Report’ means the hard copy document entitled ‘Barclays Wealth America –
Cultural Assessment’ issued by the Consultancy pursuant to the Culture Audit
workstream and received by Mr Tinney on 30 March 2012.
‘Salz Review’ means the independent review of the Firm’s business practices
described at paragraphs 4.8 and 4.9 of this Notice.
‘SEC’ means the United States Securities and Exchange Commission.
‘September Note’ means the written response, described at paragraph 4.11 of this
Notice, to the allegations in the Anonymous Email.
‘SteerCo’ means the steering committee appointed by the Firm to oversee the
remediation activity, described at paragraph 4.1 of this Notice.
‘Statements of Principle’ means the Statements of Principle in force during the
Relevant Period, which were issued by the Authority under section 64 of the Act
and set out in APER.
‘the Tribunal’ means the Upper Tribunal (Tax and Chancery Chamber).
‘Wealth’ means the Wealth and Investment Management division of the Firm.
‘the Workshop’ means the workshop held on 29 May 2012 described at paragraph
4.6 of this Notice.
4.
FACTS AND MATTERS
Background - Events preceding the Relevant Period
4.1.
In early 2012 the Firm was notified by the SEC that it had identified a number of
deficiencies in the course of a regulatory examination of the US branch of Wealth,
BWA. In response, the Firm embarked on a remediation program and appointed
the SteerCo, of which Mr Tinney was Chairman, to oversee the rectification of
those deficiencies.
Mr Tinney assured the SEC that the Firm would spend
‘whatever it took’ and he ‘would personally make sure that their deficiency letter
was addressed fully and comprehensively’.
4.2.
One of the remediation activities was a “Culture Audit” workstream. Mr Tinney
informed the Authority that the purpose of this workstream was to assess whether
the culture in BWA contributed to the deficiencies identified by the SEC by
examining, among other things, how the ‘tone at the top’ flowed through the
organisation and how issues were escalated from the ‘bottom up’. The Culture
Audit workstream was Mr Tinney’s initiative and he personally communicated it to
the SEC as a way of reassuring them that the Firm took the deficiencies seriously
and would seek to identify their root cause(s). A similar reassurance (of which Mr
Tinney was aware) was given by the Firm to the New York Fed.
4.3.
Mr Tinney engaged the Consultancy to carry out part of the Culture Audit work:
the examination of
how the ‘tone at the top’ flowed through BWA.
The
Consultancy set out its findings in the Report, which was delivered to Mr Tinney’s
home address on 30 March 2012. The Report was only delivered in hard copy.
Another third party consultancy was engaged to ascertain how issues were
escalated from the ‘bottom up’. This consultancy set out its findings in a report
sent to the Firm by email on 19 April 2012.
4.4.
The Report is a 29 page spiral-bound document entitled ‘Barclays Wealth America
- Cultural Assessment’ and the words ‘Barclays Wealth America - Culture Audit’
appear at the top of each subsequent page. Although not a conventional audit, it
begins with the words ‘[The Consultancy] have been asked to conduct a culture
audit into BWA…’ and is clearly a report.
The Report contains a contents page, a
description of the methodology and data sources used by the Consultancy, a
summary, recommendations, descriptions of the core cultural issues identified by
the Consultancy, a review of the attitudes, skills and behaviours of BWA’s senior
management, next steps and an appendix. It was written on the basis of three
days of interviews with certain BWA employees and includes many emotive and
pejorative quotes from these interviews as the main evidence in support of
observations which are highly critical of BWA’s culture and some members of its
senior management. The Report points to a comprehensive failure by BWA to
comply with its regulatory obligations, but contains little analysis or evidence
other than the interview quotes. It does not address how the ‘tone at the top’
flowed through BWA and instead focuses on identifying and blaming those
responsible for the regulatory deficiencies identified by the SEC. It expresses an
opinion that BWA had pursued a course of revenue at all costs and had a culture
that was high risk and actively hostile to compliance.
In order to change this
culture, the Report’s main recommendation is that the Firm should replace or
consider replacing some members of BWA’s senior management and it sets out
possible scenarios. The Report does not mention or criticise Mr Tinney.
4.5.
On receiving the Report, Mr Tinney discussed its contents with his manager, the
Chief Executive of Wealth, and they agreed that the Report’s contents should be
acted upon to address the cultural failings in BWA. They also agreed that the
Report should not be seen by or made available to any other person within the
Firm (including the Chief Executive of Wealth), and Mr Tinney subsequently took
steps which aimed to ensure that this happened, including not entering the Report
into the Firm’s records or IT systems.
4.6.
During April and May 2012, on Mr Tinney’s initiative, the Consultancy orally
shared its findings with a small number of senior individuals within Wealth during
several briefings and one workshop (‘the Workshop’). The Workshop was held on
29 May 2012 and was also attended by two senior individuals within BWA and the
other third party consultancy, which shared its findings on how issues were
escalated from the ‘bottom up’. Mr Tinney did not provide a copy of the Report to
anyone during or in advance of those briefings (including the Workshop) and,
before the first briefing, gave instructions to the Consultancy that a copy of the
Report would not be needed.
At the briefings, the format of the Report was
followed, so that the main issues identified by the Consultancy in the Report were
discussed. As a consequence of the briefings and the Workshop some individuals
in Wealth either knew, suspected or assumed the Report existed, however it was
not until 6 December 2012, after the Firm had commenced an internal
investigation into the matter, that anyone in the Firm other than Mr Tinney either
saw or received a copy of the Report.
The September Note
4.7.
On 27 June 2012 the Firm announced that it had agreed to pay financial penalties
totalling £290 million issued by the Authority, the United States Commodity
Futures and Trading Commission and the United States Department of Justice for
misconduct relating to LIBOR and EURIBOR. In a press release, the Firm’s Chief
Executive at that time, Bob Diamond, said:
‘The events which gave rise to today’s resolutions relate to past actions
which fell well short of the standards to which Barclays aspires in the
conduct of its business… Nothing is more important to me than having a
strong culture at Barclays; I am sorry that some people acted in a manner
not consistent with our culture and values…’
4.8.
As a result of those events, on 2 July 2012 the Firm launched an independent
review of its business practices (which later became known as the ‘Salz Review’).
The Salz Review had three objectives:
(1)
to undertake a root and branch review of all of the past practices that had
been revealed as flawed since the credit crisis started and identify
implications for the Firm’s business practices and culture going forward;
(2)
to publish a report of its findings; and
(3)
to produce a new, mandatory code of conduct that would be applied across
the Firm.
4.9.
In a press release announcing the Salz Review, the Firm said that the review
would be ‘part of a broader programme of activity intended to restore Barclays’
reputation and […] establish a zero tolerance policy for any actions that harm the
reputation of the bank’.
To facilitate broad input into the review, the terms of
reference provided that any current or former staff involved in the process would
receive full indemnity and would be able to provide input on a non-attributable
basis so that they could participate without any fear of potential consequences.
The terms of reference also stated that in order to change the Firm’s culture, the
Firm would be required to do three things:
(1)
affirm the key values and operative beliefs that guided the behaviour of
staff at the Firm;
(2)
ensure that the actual behaviours of those who represented the Firm were
consistent with those values (and were so regarded by those who came in
contact with the Firm); and
(3)
ensure that vital reinforcing mechanisms, such as visible leadership
examples, formal and informal systems and processes, policies and
rewards were aligned with those values, operative beliefs and behaviours.
4.10.
On 25 September 2012 the Firm’s Chairman received the Anonymous Email,
which had the subject line ‘Salz Review - Confidential’.
The email asserted,
among other things, that a ‘Wealth cultural audit report … prepared by an
independent third party consultancy’ had been suppressed, and concluded by
asking that the issues it raised be shared with the Salz Review to ‘address the
deep-rooted cultural failings at Barclays Wealth in the Americas in order to protect
clients and prevent any further damage to the wider firm’s reputation.’
4.11.
The Anonymous Email was circulated on 26 September 2012 to relevant members
of the Firm’s senior management, including Mr Tinney. In the Authority’s view, it
should have been obvious to Mr Tinney that the Anonymous Email either was, or
could have been, referring to the Report. Mr Tinney has told the Authority that he
did not consider the Anonymous Email was referring to the Report because it
included some statements which were not true of the Report. In particular, the
Anonymous Email stated that the ‘Wealth cultural audit report’ had been
mandated by the Chief
Executive of Wealth (Mr Tinney
had engaged the
Consultancy to work on the Culture Audit), had been recently issued (the Report
had been issued several months previously) and had been suppressed by a senior
individual in BWA (as far as Mr Tinney was aware, nobody in BWA even knew the
Report existed). However, the Authority does not consider it reasonable for Mr
Tinney to have expected a whistleblower to get every detail of an allegation
correct and considers that the Report was clearly a document which could fit the
description in the Anonymous Email of a ‘Wealth cultural audit report’, particularly
given that every page of the Report was headed ‘Barclays Wealth America –
Culture Audit’ and no other document better fitted the description.
In the
Authority’s view, Mr Tinney closed his mind to the obvious possibility that the
Anonymous Email was referring to the Report, and also to the legitimate interest
that the Firm’s Chairman and new Chief Executive, as well as those conducting
the Salz Review, had in being made aware of the existence of the Report, and,
having closed his mind, made statements and omissions which he should have
been aware would make it less likely that he or the Consultancy would be asked
for a copy of the Report.
In doing so, the Authority considers that Mr Tinney
acted recklessly.
4.12.
The Chief Executive of Wealth decided that a note would be drafted by Wealth
responding to each of the allegations that were raised in the Anonymous Email
(the ‘September Note’) and sent by him to the Firm’s Chairman and new Chief
Executive for their consideration. Mr Tinney was aware of this and also that it
was likely that the September Note would be provided to those conducting the
Salz Review. The September Note underwent several iterations and Mr Tinney
was heavily involved in the drafting, as was a senior Wealth lawyer who had
attended the first briefing by the Consultancy and either knew, suspected or
assumed the Report existed.
In the drafts of the September Note to which he
contributed, Mr Tinney made several misleading statements and omissions:
(1)
In one version, Mr Tinney outlined the Culture Audit workstream but made
no reference to the allegation that a ‘Wealth cultural audit report’ had been
suppressed or to the existence of any document (including the Report).
After the senior Wealth lawyer asked him to comment on the allegation of
suppression, in his next draft Mr Tinney described the work undertaken by
the Consultancy as ‘verbal input’ and stated ‘There has never been a
“Wealth Cultural Audit Report” produced at any time’.
(2)
After receiving this draft, the senior Wealth lawyer sought clarification from
Mr Tinney as to the written output produced by the Consultancy. Although
Mr Tinney informed him that the Consultancy had not produced any work
that could be construed as an audit report, in his next draft Mr Tinney
removed the sentence stating ‘There has never been a “Wealth Cultural
Audit Report” produced at any time’. He also removed or replaced several
phrases implying that the Consultancy had produced a written document.
In particular, Mr Tinney:
(a)
deleted a reference to the Consultancy being ‘retained to conduct a
“Compliance Culture Audit” of BWA’ and instead characterised that
work as ‘data gathering interviews’; and
(b)
deleted a reference to there being ‘input collated’ and a ‘review [of]
the
findings’
and
instead
characterised
that
process
as
‘determin[ing] next steps’.
4.13.
The final version of the September Note made no reference to the Report and
therefore omitted important information needed to assess properly whether the
allegation of suppression had any foundation. Mr Tinney was not shown the final
version before it was sent by the Chief Executive of Wealth to the Firm’s new
Chief Executive on 2 October 2012. On the same day the Chief Executive of
Wealth updated the Firm’s Chairman and informed him that the September Note
would be forwarded to those conducting the Salz Review.
4.14.
Later that month the senior Wealth lawyer attempted to obtain a copy of the
Report directly from the Consultancy. The Consultancy declined to provide a copy
after discussing the matter with Mr Tinney. On 20 October 2012 and 2 November
2012 Mr Tinney spoke to the senior Wealth lawyer about the work produced by
the Consultancy, including whether the Consultancy had produced a report. Mr
Tinney therefore would have continued to have the Report in his mind during the
months following the September Note.
The New York Fed’s request
4.15.
On 29 November 2012 the Firm’s Global Head of Regulatory Relations sent Mr
Tinney an email headed ‘BWA’ in which she asked for a copy of the ‘cultural audit’.
Mr Tinney was not told at that time that the reason for her request was that the
New York Fed had requested the document.
4.16.
In response, Mr Tinney asked a colleague to arrange for the Global Head of
Regulatory Relations to be supplied with a PowerPoint deck which had been
created following the
Workshop.
When the colleague identified the work
undertaken by the Consultancy as being potentially relevant to the request and
noted to Mr Tinney that he had not seen any output from that work, Mr Tinney
replied that ‘the only substantive input/output [of the Culture Audit] was from the
[Workshop].’ However, Mr Tinney knew that the Report was both a substantive
output of the Culture Audit and a substantive input to the Workshop.
4.17.
On 6 December 2012 Mr Tinney received further emails from the Global Head of
Regulatory Relations in connection with the request. In those emails, Mr Tinney
was informed that:
(1)
a report was needed, the original request was from the New York Fed, and
the New York Fed was ‘chasing’ for a response;
(2)
the PowerPoint deck was not the document that the New York Fed was
looking for; and
(3)
the New York Fed was looking for a document which was drafted in the
course of the ‘BWA Culture workstream’ and was composed of a ‘“look
back” type of review after the SEC exam assessing: 1) why did the tone at
the top … not filter down to the bottom; and 2) what issues were there
around escalation going from the ground up?’
4.18.
In response to these emails, Mr Tinney made statements which suggested the
Report did not exist, namely:
(1)
that he did not know ‘to what extent there was a look back in the work’
that had been done.
However, Mr Tinney knew that the work carried out
by the Consultancy was looking back and was in the nature of an audit,
and would have known that the phrase ‘tone at the top’ was used in the
commissioning of the Consultancy’s work
and in the briefings and
Workshop that followed the Report; and
(2)
that they could ‘create something if that would be helpful’.
However, Mr
Tinney knew that the Report already existed and it should have been
obvious to him that the Report was likely, at least in part, to have satisfied
the New York Fed’s request.
4.19.
On 10 December 2012 Mr Tinney attended a meeting with the Global Head of
Regulatory Relations and others to discuss what should be provided to the New
York Fed to satisfy its request.
During that meeting, Mr Tinney said he had
received from the Consultancy a document he described as ‘interview notes’,
‘interview material, ‘a summary of interview notes’, ‘rough notes’ or similar. This
led the Global Head of Regulatory Relations to conclude that the document Mr
Tinney described was not what the New York Fed was looking for. The Authority
considers that Mr Tinney’s descriptions of the Report, and the statements and
omissions made by Mr Tinney regarding the existence of the Report, were
misleading. In the Authority’s view, Mr Tinney closed his mind to the possibility
that the Report could help to satisfy the New York Fed’s request and, having
closed his mind, made statements and omissions which he should have been
aware would make it less likely that the Global Head of Regulatory Relations or
the New York Fed would ask for a copy of the Report. In doing so, the Authority
considers that Mr Tinney acted recklessly.
4.20.
During the course of the events described in paragraphs 4.10 to 4.19 above, the
Firm commenced an investigation into the existence of the Report and received a
copy of it directly from the Consultancy
on 6 December 2012,
which it
subsequently provided to the New York Fed. The Firm suspended Mr Tinney’s
employment on or about 17 December 2012 and Mr Tinney resigned shortly
thereafter.
Provision of misleading information to the ICAEW and to the Authority
4.21.
In September 2013 the ICAEW (of which Mr Tinney is a member) asked Mr Tinney
to provide it with information about the events that led to his resignation from the
Firm.
In a written response, Mr Tinney’s solicitors stated that the manner in
which he handled the hard copy Report was ‘consistent with the advice of’ the
Firm’s in-house lawyers, who had ‘advised what should be said and done with it in
April 2012’.
They also stated that it was his ‘understanding of the legal advice
that he had received… that the [Report] should not be entered into Barclays’
computer system because of the litigation risk it posed.’ However, Mr Tinney had
not in fact sought or obtained any such legal advice in April 2012, and he
subsequently admitted this in compelled interviews with the Authority on 29 July
2014 and 23 January 2015. The Authority considers that Mr Tinney permitted
these statements to be made in order to avoid criticism of his conduct and that he
should have realised that these statements were inaccurate and that his response
to the ICAEW was therefore misleading.
4.22.
As described in paragraphs 4.23 to 4.26 below, Mr Tinney made a number of
statements to the Authority during the compelled interviews of 29 July 2014 and
23 January 2015 about certain matters prior to and during the Relevant Period,
which the Authority considers were misleading. The Authority considers that Mr
Tinney made these statements in order to avoid criticism of his conduct and that
he should have realised that the statements were misleading.
4.23.
Mr Tinney told the Authority that he expressly instructed the Consultancy not to
produce anything in writing and had been surprised when he learnt that the
Report was going to be delivered to him. He told the Authority that he expressed
his surprise to his Chief of Staff, and that she told him she had instructed the
Consultancy to prepare a written report.
The Authority considers that other
witness
and documentary evidence indicates that Mr Tinney gave no such
instruction, was not surprised by the delivery of the Report, and was not told by
his Chief of Staff that she had given that instruction.
4.24.
The Authority showed Mr Tinney an email in which he appeared to instruct the
Consultancy not to bring a copy of the Report to the first briefing. Mr Tinney told
the Authority in his first interview that the email related to a different document.
This was inconsistent with the account given by the Consultancy and Mr Tinney’s
Chief of Staff. Mr Tinney subsequently accepted in his second interview that he
had given this instruction to the Consultancy.
4.25.
Mr Tinney told the Authority that he instructed the Consultancy in April and
October 2012 to retain a copy of the Report and to provide it to anyone from the
Firm who asked for a copy without reference to him.
The Consultancy told the
Authority that no such instruction was given until December 2012.
4.26.
Mr Tinney told the Authority that during the 10 December 2012 meeting,
described at paragraph 4.19 above, he recommended giving a copy of the Report
to the New York Fed.
The Authority considers that other witness
and
documentary evidence indicates that Mr Tinney only referred to the existence of
‘interview notes’ or similar and offered in passing to obtain them.
4.27.
The Authority has reviewed Mr Tinney’s statements in the light of the witness and
documentary evidence gathered during the course of its investigation and has
given Mr Tinney the opportunity to explain any discrepancies. It has also taken
account of the varying strength of that evidence and other relevant factors, such
as the possibility of genuine differences in recollection amongst witnesses.
Having done so, the Authority has determined
that Mr Tinney made the
statements described in paragraphs 4.23 to 4.26 above out of a desire to avoid
criticism of his conduct, and that in doing so he was reckless as to the accuracy of
the answers he gave to the Authority’s questions.
Inconsistency in Mr Tinney’s actions
4.28.
The Authority has considered the evidence and submissions that are relevant to
the issues of why Mr Tinney took the course of action that he did in relation to the
Report and why he made misleading statements and omissions in connection with
the September Note and the New York Fed’s request. The Authority notes that Mr
Tinney was not criticised by the Report, did not seek to suppress its conclusions,
and initiated actions that made others aware of some of the Report’s findings and
which were intended to address some of the BWA cultural issues identified by the
SEC and in the Report.
The Authority considers that Mr Tinney did have
legitimate concerns at the outset around the litigation risk and employment law
consequences about the Report being circulated.
However, the Authority
concludes that he did not take the course of action in September and December
2012 that was both obvious and correct, which would have been to make clear
the existence of the Report, explain its potential litigation risk and offer to provide
a copy to those preparing the September Note, its ultimate recipients, the Global
Head of Regulatory Relations and the New York Fed, subject to appropriate
confidentiality restrictions. The Authority does not consider it is necessary to
determine what Mr Tinney’s motive or motives were for making the misleading
statements and omissions, nor to reconcile his apparently contradictory actions, in
order to reach the conclusion that he recklessly made such statements and
omissions.
5.
FAILINGS
5.1.
The regulatory provisions relevant to this Notice are referred to in Annex A.
5.2.
During the Relevant Period, Statement of Principle 1 provided that an approved
person must act with integrity in carrying out his controlled function. Mr Tinney,
in the course of carrying out the CF29 (Significant Management) controlled
function, breached Statement of Principle 1 during the Relevant Period as set out
in paragraphs 5.5 to 5.12 below.
Background: Mr Tinney’s conduct before the Relevant Period
5.3.
Prior to 26 September 2012 Mr Tinney took steps which aimed to ensure that the
Report would not be seen by or available to anyone else at the Firm. He did this
by not sharing the Report with anyone, not entering it into the Firm’s records or
IT systems and instructing the Consultancy that they did not need to circulate a
copy. However, Mr Tinney also ensured that the Consultancy’s findings were
orally shared with certain Wealth and BWA senior individuals, and that the
cultural failings in BWA identified in the Report were addressed, by arranging
several briefings and the Workshop. The Authority makes no criticism of Mr
Tinney’s conduct prior to the Relevant Period.
Mr Tinney’s conduct during the Relevant Period
5.4.
Having taken steps which aimed to ensure that the Report would not be seen by
or available to anyone else at the Firm, Mr Tinney recklessly made a number of
misleading statements and omissions during the Relevant Period about the
Report’s nature and/or existence which he should have been aware would make it
less likely that he or the Consultancy would be asked for a copy, thereby delaying
or hindering (or potentially delaying or hindering): (i) the Firm’s Board from
assessing the truth of the allegations relating to the suppression of a ‘Wealth
cultural audit report’; and (ii) the Firm’s response to the New York Fed’s request.
Misleading statements and omissions in connection with the September
5.5.
In the course of drafting the September Note, Mr Tinney closed his mind to the
possibility that the Anonymous Email was referring to the Report, and also to the
legitimate interest that the ultimate recipients of the September Note had in
being made aware of the existence of the Report, and made a number of
misleading statements and omissions as to the nature and/or existence of the
Report which he should have been aware would make it less likely that the
ultimate recipients of the September Note would ask for a copy of the Report.
5.6.
Mr Tinney’s conduct in this regard lacked integrity.
The Report was plainly a
document which could fit the description in the Anonymous Email of a ‘Wealth
cultural audit report’ (particularly given that every page of the Report was headed
‘Barclays Wealth America - Culture Audit’).
Accordingly, it should have been
evident to Mr Tinney that the September Note would be incomplete unless it
disclosed the Report’s existence.
5.7.
In those circumstances, the amendments that Mr Tinney made to the September
Note (paragraph 4.11 above) were misleading and made recklessly. In particular,
in inserting the words ‘There has never been a “Wealth Cultural Audit Report”
produced at any time’ (see paragraph 4.11(1)), Mr Tinney closed his mind to the
obvious possibility that the Report could fit that description.
Although Mr Tinney
subsequently deleted those words
when challenged, his later amendments
(paragraph 4.11(2)) did not refer to the existence of any written document
containing the Consultancy’s findings.
As a result, his conduct risked delaying or
frustrating
the Firm’s
Board’s
ability to establish whether there was any
foundation for the allegations of misconduct in the Anonymous Email.
5.8.
Further, the Firm’s response to allegations in the Anonymous Email about
suppression and the Report itself were both potentially relevant to the Salz
Review. Mr Tinney should have been transparent about the Report, which was
clearly of relevance to the allegations made in the Anonymous Email, in order to
co-operate with those conducting the Salz Review and set the right example to
others, given that:
(1)
he was aware that the September Note was likely to be provided to those
conducting the Salz Review;
(2)
the Salz Review arose from the Firm’s desire to remedy potential cultural
failings that led to the LIBOR Settlements and the associated financial and
reputational damage that the Firm suffered as a result;
(3)
Mr Tinney was aware that the Report was not held within the Firm’s
records or IT systems; and
(4)
as Chief Operating Officer of Wealth, Mr Tinney held an influential role,
which included responsibility for Wealth’s Compliance function.
5.9.
Instead, by recklessly making misleading statements and omissions in relation to
the nature and/or existence of the Report, Mr Tinney demonstrated the failure of
cultural leadership that the Salz Review was intended to address and the Culture
Audit purportedly intended to identify and improve.
Misleading statements and omissions in connection with the New York
Fed’s request
5.10.
Mr Tinney recklessly made misleading statements and omissions in response to
the request from the Firm’s Global Head of Regulatory Relations for a copy of the
BWA ‘cultural audit’.
The Report was plainly a document which could fit that
description (especially given that every page of the Report was headed ‘Barclays
Wealth America - Culture Audit’ and it began with the words ‘[We] have been
asked to conduct a culture audit into BWA…’). This was even clearer when:
(1)
one of Mr Tinney’s colleagues identified the work done by the Consultancy
as being potentially relevant to the request (paragraph 4.18 above); and
(2)
Mr Tinney was told that the New York Fed was seeking a ‘“look back” type
of review after the SEC exam, assessing: 1) why did the tone at the top…
not filter down to the bottom; and 2) what issues were there around
escalation going from the ground up’ (paragraph 4.17(3) above).
5.11.
Additionally, in the meeting of 10 December 2012 (see paragraph 4.19 above), Mr
Tinney recklessly described the Report in misleading language, using the terms
‘rough notes’, ‘interview material’, ‘interview notes’ or similar. That language did
not fairly and accurately reflect the nature and content of the Report and, like the
misleading statements and omissions referred to in paragraph 5.10, made it less
likely that the Global Head of Regulatory Relations or the New York Fed would ask
for a copy of the Report.
The Authority concludes that Mr Tinney made these
misleading statements and omissions because he had closed his mind to the
obvious possibility that the Report could, at least in part, have satisfied the New
York Fed’s request.
5.12.
In those circumstances, Mr Tinney’s
statements and omissions were made
recklessly and risked frustrating the endeavours of the Global Head of Regulatory
Relations to comply with the New York Fed’s request on behalf of the Firm. Mr
Tinney’s conduct in this regard lacked integrity.
Lack of fitness and propriety
5.13.
The relevant sections of FIT are set out in Annex A.
5.14.
The Authority considers that Mr Tinney is not a fit and proper person as he lacks
integrity. This is based on the Authority’s finding that Mr Tinney acted in breach
of Statement of Principle 1 during the Relevant Period by recklessly making
misleading statements and omissions in relation to matters relevant to regulatory
compliance,
and
that he subsequently gave misleading
accounts
of certain
matters in correspondence, through his solicitors, with the ICAEW and directly in
compelled interviews with the Authority (as to which see paragraphs 4.21 to 4.27
above). As a result of Mr Tinney’s actions, the Authority concludes that Mr Tinney
cannot be relied upon to be truthful and open.
6.
SANCTION
6.1.
The principal purpose of issuing a public censure is to promote high standards of
regulatory conduct by deterring persons who have committed breaches from
committing further breaches and helping to deter other persons from committing
similar breaches, as well as demonstrating generally the benefits of compliant
behaviour.
6.2.
DEPP 6.4.2 sets out factors that may be of particular relevance when the
Authority determines whether it is appropriate to issue a public censure rather
than impose a financial penalty. The criteria are not exhaustive and DEPP
6.4.1G(1) provides that the Authority will consider all the relevant circumstances
when deciding whether to impose a penalty or issue a public censure. The
Authority considers that the factors below are particularly relevant in this case.
Deterrence (DEPP 6.4.2G(1))
6.3.
In determining whether to publish a statement of Mr Tinney’s misconduct, the
Authority has had regard to the need to send a clear message that the Authority
considers that the reckless making of misleading statements and omissions by an
individual performing a significant influence controlled function constitutes serious
misconduct, and to the need to ensure that Mr Tinney and other persons are
deterred from committing similar breaches in the future. The Authority considers
that, in the circumstances of this case, deterrence is effectively achieved by
issuing a public censure.
The seriousness of the breaches (DEPP 6.4.2G(3))
6.4.
As mentioned in paragraph 6.3 above, the Authority considers that the reckless
making of misleading statements and omissions by an individual performing a
significant influence controlled function constitutes serious misconduct. While the
Authority considers that a person of integrity in Mr Tinney’s position would not
have failed to mention the Report’s existence in drafting the September Note and
in response to the New York Fed’s request, and would not have made misleading
statements, the Authority considers that the following factors, which are relevant
to the Authority’s assessment of the seriousness of Mr Tinney’s misconduct,
support its view that the appropriate sanction is a public censure rather than a
financial penalty:
(1)
Mr Tinney did not personally profit as a result of his misconduct, and his
misconduct did not result in loss to consumers, investors or other market
users or increase the existing risk of loss to the Firm’s clients that had
been identified by the SEC.
(2)
The Authority does not conclude that Mr Tinney made the statements and
omissions with a deliberate intention to mislead.
(3)
The Relevant Period was relatively brief.
Mitigating factors
6.5.
The Authority has taken account of the mitigating factors mentioned below.
While these factors do not excuse Mr Tinney’s actions, especially as Mr Tinney
was a senior individual at the Firm approved to carry out the CF29 (Significant
Management) controlled function and therefore required to meet certain minimum
standards whatever the environment he worked in, the Authority considers that
they support its conclusion that, whilst Mr Tinney’s failings were serious, the
appropriate sanction to be imposed on him is a public censure.
(1)
Mr Tinney initiated both the Culture Audit workstream and the steps
designed to address some of the BWA cultural issues identified in the
Report. The Authority considers that Mr Tinney genuinely did hope that
the Culture Audit workstream would in due course help to improve the
Firm’s culture and compliance with regulatory requirements, and reduce
the risk of loss to consumers, investors or other market users, albeit his
conduct during the Relevant Period was inconsistent with these goals.
(2)
As the Report is highly critical of BWA and some members of its senior
management, and recommends that the Firm should replace or consider
replacing some members of BWA’s senior management, the Authority
considers it potentially carried some litigation risk and that it is therefore
understandable why Mr Tinney, after discussion with his manager, took
steps prior to the Relevant Period which aimed to ensure it was not seen
by or available to others.
Prohibition order
6.6.
The Authority has the power to prohibit individuals under section 56 of the Act.
The Authority has had regard to the guidance in Chapter 9 of EG in considering
whether to impose a prohibition order on Mr Tinney.
6.7.
The Authority considers that Mr Tinney is not a fit and proper person to perform
any senior management function or any significant influence function in relation
to any regulated activity carried on by an authorised person, exempt person or
exempt professional firm and has decided that a prohibition order should be
imposed on him under section 56 of the Act in those terms. The prohibition order
is based on the Authority’s conclusions that Mr Tinney:
(1)
failed to comply with Statement of Principle 1 during the Relevant Period
by recklessly making misleading statements and omissions in relation to
matters relevant to regulatory compliance;
(2)
subsequently recklessly gave a misleading account of certain matters in
correspondence with the ICAEW (through his solicitors) and in interview
with the Authority; and
(3)
as a consequence, lacks integrity.
6.8.
In deciding to impose the prohibition order, the Authority has taken account of
the factors mentioned in paragraphs 6.3 to 6.5 of this Notice, and has concluded
that, on the basis of Mr Tinney’s reckless conduct in the course of carrying out the
CF29 (Significant Management) controlled function, the prohibition order is
appropriate in order to support the Authority’s regulatory objectives of protecting
and enhancing the integrity of the UK financial system
and securing an
appropriate degree of protection for consumers.
7.
REPRESENTATIONS
7.1.
Annex B contains a brief summary of the key representations made by Mr Tinney
and how they have been dealt with. In making the decision which gave rise to
the obligation to give this Notice, the Authority has taken into account all of the
representations made by Mr Tinney, whether or not set out in Annex B.
8.
PROCEDURAL MATTERS
8.1.
This Notice is given to Mr Tinney under sections 57 and 67 and in accordance with
section 388 of the Act.
Decision maker
8.2.
The decision which gave rise to the obligation to give this Notice was made by the
Regulatory Decisions Committee.
The Tribunal
8.3.
Mr Tinney has the right to refer the matter to which this Notice relates to the
Tribunal. Under paragraph 2(2) of Schedule 3 of the Tribunal Procedure (Upper
Tribunal) Rules 2008, Mr Tinney has 28 days from the date on which this Notice is
given to him to refer the matter to the Tribunal. A reference to the Tribunal is
made by way of a signed reference form (Form FTC3) filed with a copy of this
Notice. The Tribunal’s contact details are: The Upper Tribunal, Tax and Chancery
9730; email: fs@hmcts.gsi.gov.uk).
8.4.
Further information on the Tribunal, including guidance and a link to ‘Forms and
leaflets’ which include Form FTC3 and notes on that form, can be found on the HM
Courts and Tribunal Service website:
8.5.
A copy of Form FTC3 must also be sent to Martha Stokes at the Financial Conduct
Authority, 25 The North Colonnade, Canary Wharf, London E14 5HS at the same
time as filing a reference with the Tribunal.
Access to evidence
8.6.
Section 394 of the Act applies to this Notice. In accordance with section 394, Mr
Tinney has the right to access:
(1)
the material upon which the Authority has relied in deciding to give this
Notice; and
(2)
the secondary material which, in the opinion of the Authority, might
undermine that decision.
8.7.
This material was enclosed with the Warning Notice given to Mr Tinney on 14
December 2015.
Confidentiality and publicity
8.8.
This Notice may contain confidential information and should not be disclosed to a
third party (except for the purpose of obtaining advice on its contents).
In
accordance with section 391 of the Act, a person to whom this Notice is given or
copied may not publish the Notice or any details concerning it unless the
Authority has published the Notice or those details.
8.9.
However, the Authority must publish such information about the matter to which
a decision notice or final notice relates as it considers appropriate. Mr Tinney
should be aware, therefore, that the facts and matters contained in this Notice
may be made public.
8.10.
For more information concerning this matter generally, please contact Martha
Stokes
at
the
Authority
(direct
line:
020
7066
0894
/
email:
martha.stokes@fca.org.uk).
Beverley Walker, DMC Secretariat Manager, on behalf of
Deputy Chair, Regulatory Decisions Committee
ANNEX A
RELEVANT STATUTORY AND REGULATORY PROVISIONS
1.
RELEVANT STATUTORY PROVISIONS
1.1.
The Authority’s general duties established in section 1B of the Act include the
strategic objective of ensuring that the relevant markets function well and the
operational objectives
of
protecting
and enhancing
the integrity of the UK
financial system and securing an appropriate degree of protection for consumers.
1.2.
Section 66 of the Act provides that the Authority may take action against a person
if it appears to the Authority that he is guilty of misconduct and the Authority is
satisfied that it is appropriate in all the circumstances to take action against him.
A person is guilty of misconduct if, while an approved person, he has failed to
comply with a Statement of Principle issued under section 64 or section 64A of
the Act, or has been knowingly concerned in a contravention by a relevant
authorised person of a relevant requirement imposed on that authorised person.
1.3.
Section 56 of the Act provides that the Authority may make a prohibition order
prohibiting an individual from performing a specified function, any function falling
within a specified description, or any function, if it appears to the Authority that
the individual is not a fit and proper person to perform functions in relation to a
regulated activity carried on by an authorised person, exempt person or a person
to whom, as a result of Part 20 of the Act, the general prohibition does not apply
in relation to that activity. Such an order may relate to a specified regulated
activity, any regulated activity falling within a specified description, or all
regulated activities.
2.
RELEVANT REGULATORY PROVISIONS
Statements of Principle and Code of Practice for Approved Persons
2.1.
During the Relevant Period, Statement of Principle 1 stated:
‘An approved person must act with integrity in carrying out his controlled
function.’
2.2.
The Code of Practice for Approved Persons in APER sets out descriptions of
conduct which, in the opinion of the Authority, does not comply with a Statement
of Principle. It also sets out factors which, in the Authority’s opinion, are to be
taken into account in determining whether an approved person’s conduct complies
with a Statement of Principle.
The Fit and Proper Test for Approved Persons
2.3.
FIT sets out the criteria that the Authority will consider when assessing the fitness
and propriety of a candidate for a controlled function. FIT is also relevant in
assessing the continuing fitness and propriety of an approved person.
2.4.
FIT 1.3.1G states that the Authority will have regard to a number of factors when
assessing the fitness and propriety of a person. The most important
considerations will be the person’s honesty, integrity and reputation, competence
and capability and financial soundness.
2.5.
In determining a person’s honesty, integrity and reputation, FIT 2.1.1G provides
that the Authority will have regard to all relevant matters including but not
limited to, those set out in FIT 2.1.3G. FIT 2.1.3G includes whether the person
has been dismissed, or asked to resign and resigned, from employment or from a
position of trust, fiduciary appointment or similar (FIT 2.1.3G(11)).
The Authority’s policy for exercising its power to make a prohibition order
2.6.
The Authority’s policy in relation to prohibition orders is set out in Chapter 9 of
EG.
2.7.
EG 9.1.1 provides that the Authority’s power under section 56 of the Act to
prohibit individuals who are not fit and proper from carrying out controlled
functions in relation to regulated activities helps the Authority to work towards
achieving its statutory objectives. The Authority may exercise this power to make
a prohibition order where it considers that, to achieve any of those objectives, it is
appropriate either to prevent an individual from performing any functions in
relation to regulated activities, or to restrict the functions which he may perform.
2.8.
EG 9.2.2 sets out the general scope of the Authority’s powers in respect of
prohibition orders, which include the power to make a range of prohibition orders
depending on the circumstances of each case and the range of regulated activities
to which the individual’s lack of fitness and propriety is relevant.
2.9.
EG 9.5 provides guidance on the Authority’s exercise of its power to make a
prohibition order against an individual who is not an approved person.
The
Authority will consider the severity of the risk posed by the individual and may
prohibit the individual where it considers this is appropriate to achieve one or
more of its statutory objectives.
2.10.
When considering whether to exercise its power to make a prohibition order
against such an individual, the Authority will consider all the relevant
circumstances of the case. These may include, but are not limited to, the factors
set out in EG 9.3.2.
2.11.
EG 9.3.2 states that, when deciding whether to make a prohibition order against
an approved person and/or withdraw his approval, the Authority will consider all
the relevant circumstances of the case which may include, but are not limited to,
the following factors:
(1)
whether the individual is fit and proper to perform functions in relation to
regulated activities. The criteria for assessing the fitness and propriety of
approved persons are set out in FIT 2.1 (Honesty, integrity and
reputation); FIT 2.2 (Competence and capability) and FIT 2.3 (Financial
soundness) (EG 9.3.2(2));
(2)
whether, and to what extent, the approved person has:
(a)
failed to comply with the Statements of Principle issued by the FCA
with respect to the conduct of approved persons; or
(b)
been knowingly concerned in a contravention by the relevant firm of
a requirement imposed on the firm by or under the Act (including
the Principles and other rules) or failed to comply with any directly
applicable Community regulation made under MiFID or any directly
applicable provision of the auction regulation (EG 9.3.2(3));
30
(3)
the relevance and materiality of any matters indicating unfitness (EG
9.3.2(5));
(4)
the length of time since the occurrence of any matters indicating unfitness
(EG 9.3.2(6));
(5)
the particular controlled function the approved person is (or was)
performing, the nature and activities of the firm concerned and the
markets in which he operates (EG 9.3.2(7)); and
(6)
the previous disciplinary record and general compliance history of the
individual including whether the Authority, any previous regulator,
designated professional body or other domestic or international regulator
has previously imposed a disciplinary sanction on the individual (EG
9.3.2(9)).
2.12.
EG 9.3.5 sets out examples of types of behaviour which have previously resulted
in the Authority deciding to issue a prohibition order or withdraw the approval of
an approved person. These include but are not limited to:
(1)
providing false or misleading information to the Authority; including
information relating to identity, ability to work in the United Kingdom and
business arrangements (EG 9.3.5(1)); and
(2)
serious breaches of the Statements of Principle for approved persons (EG
9.3.5(5)).
DEPP
2.13.
Chapter 6 of DEPP sets out the Authority’s approach to deciding whether to issue
a public censure. In particular, DEPP 6.4.2G sets out factors that may be of
particular relevance when the Authority determines whether it is appropriate to
issue a public censure rather than impose a financial penalty.
ANNEX B
REPRESENTATIONS
1.
Mr Tinney’s representations (in italics), and the Authority’s conclusions in respect of
them, are set out below:
Background Matters
Events preceding the Relevant Period
2.
There were proper reasons for Mr Tinney not to distribute a physical copy of the
Report and not to enter the Report into the Firm’s records or IT systems. For
example, the Report outlined conclusions but provided little express analysis or
evidence, contained identifiable quotes and comments from some interviewees and
specific recommendations in relation to a number of members of BWA’s senior
management, despite the participants having been assured that everything they
shared with the Consultancy would be confidential unless otherwise agreed with
them, and carried a litigation risk.
3.
The Authority considers that Mr Tinney had legitimate concerns at the outset about
the Report being circulated and makes no criticism of the decision not to circulate the
Report.
Knowledge of Mr Tinney’s colleagues
4.
Several of Mr Tinney’s colleagues knew that the Report existed, and the findings of
the Report were disseminated and acted upon. This renders unsustainable the
allegations that Mr Tinney attempted, in full view of some of these colleagues, to
mislead as to the existence or nature of the Report.
5.
The Authority considers that its conclusion that Mr Tinney made the misleading
statements and omissions recklessly, having closed his mind to the obvious
possibility that the Anonymous Email and the New York Fed’s request were referring
to the Report, is compatible with several of Mr Tinney’s colleagues having knowledge
of the Report’s existence and with the fact that the findings of the Report were
disseminated and acted upon.
6.
Mr Tinney had no motive to conceal the Report and therefore had no motive to make
misleading statements or omissions. The Report does not mention or criticise Mr
Tinney; the Culture Audit was Mr Tinney’s initiative, so it would have been bizarre for
him to seek to suppress the Report in circumstances where he was seeking to
improve the corporate culture within BWA; and Mr Tinney had nothing to gain by the
concealment of the Report and everything to lose by such actions.
7.
As explained in paragraph 4.28 of this Notice, the Authority has considered the
evidence and submissions that are relevant to the issues of why Mr Tinney took the
course of action that he did in relation to the Report and why he made the misleading
statements and omissions. The Authority notes that Mr Tinney was not criticised by
the Report, did not seek to suppress its conclusions, and initiated actions that made
others aware of some of the Report’s findings and which were intended to address
some of the BWA cultural issues identified by the SEC and in the Report. The
Authority considers that Mr Tinney had legitimate concerns at the outset about the
Report being circulated. However, he did not take the course of action in September
and December 2012 that was both obvious and correct, which would have been to
make clear the existence of the Report, explain its potential litigation risk and offer to
provide a copy to those preparing the September Note, its ultimate recipients, the
Global Head of Regulatory Relations and the New York Fed, subject to appropriate
confidentiality restrictions. The Authority does not consider it is necessary to
determine what Mr Tinney’s motive or motives were for making the misleading
statements and omissions, nor to reconcile his apparently contradictory actions, in
order to reach the
conclusion that he recklessly made
such
statements and
omissions.
The September Note
Mr Tinney reasonably believed the Anonymous Email was not referring to the Report
8.
Mr Tinney was aware of the possibility that a whistleblower may not get every detail
of an allegation correct, but believed in good faith that the reference in the
Anonymous Email to a ‘Wealth cultural audit report’ was not a reference to the
Report. This was for several reasons including that the Report had not been
mandated by the Chief Executive of Wealth, had not been ‘recently issued’ and could
not have been suppressed by a senior individual in BWA.
9.
The fact that each page of the Report was headed ‘Barclays Wealth America – Culture
Audit’ is not determinative. All it indicates is that the Report was produced as an
input into the Culture Audit workstream.
10. The work product emanating from the Workshop better fitted the description of a
‘Wealth cultural audit report’ in the Anonymous Email, and this was Mr Tinney’s view
at the time.
11. The reasonableness of Mr Tinney’s belief that the reference in the Anonymous Email
to a ‘Wealth cultural audit report’ was not a reference to the Report is supported by
the fact that the Chief Executive of Wealth’s contemporaneous view was that the
Anonymous Email was wrong to claim that a ‘Wealth cultural audit report’ had been
suppressed.
12. The contention that the Anonymous Email was referring to the Report must be
rejected because the Report does not fit the description in the Anonymous Email. If
the Anonymous Email was not referring to the Report, there can be no criticism of Mr
Tinney. If the Anonymous Email might have been referring to the Report, Mr Tinney
should not be criticised for believing in good faith that the Anonymous Email was not
referring to the Report.
13. As the Authority has not found that the Report was suppressed, it follows that the
allegation of suppression in the Anonymous Email cannot have been a reference to
the Report, and that it was reasonable for Mr Tinney to believe that.
14. The Authority considers that, although there are some discrepancies between the
Report and the description in the Anonymous Email, the Report was clearly a
document which could fit the description in the Anonymous Email of a ‘Wealth
cultural audit report’, particularly given that every page of the Report was headed
‘Barclays Wealth America – Culture Audit’. The Authority considers that the work
product from the Workshop, which consisted of a PowerPoint deck of slides setting
out action points agreed at the Workshop and next steps for the Culture Audit
workstream, could not reasonably be considered a cultural audit report and so did not
better fit the description in the Anonymous Email. In the Authority’s view, Mr Tinney
closed his mind to the obvious possibility that the Anonymous Email was referring to
the Report and it was not reasonable for him to proceed on the basis that the
Anonymous Email could not have been referring to the Report.
In any event, even
having closed his mind to the obvious possibility that the Report was the subject of
the Anonymous Email, the description in the Anonymous Email was sufficiently close
to that of the Report such that a reference to the existence of the Report would
naturally have formed part of an open and diligent response.
Previous whistleblowing emails
15. The Anonymous Email was the third in a sequence of anonymous whistleblowing
emails which made allegations about BWA. The allegations in the previous two
emails did not appear to be well-founded, so it was natural for Mr Tinney (and the
Chief Executive of Wealth) to start from the position that the Anonymous Email
contained allegations which were also wide of the mark.
16. The Authority does not consider that the existence of two previous whistleblowing
emails, which made allegations which Mr Tinney considered were not well-founded,
justified him approaching the allegations in the Anonymous Email with the view that
they were also not well-founded. In any event, Mr Tinney should have been aware
that the Anonymous Email could have been referring to the Report. He was aware of
the gravity of the concerns that had led to the Report being produced and of the
serious issues raised in the Report. He therefore should have been truthful and open
about the nature and existence of the Report.
Mr Tinney was not responsible for the September Note
17. Mr Tinney was one of at least three employees of the Firm assisting the Chief
Executive of Wealth with the drafting of a note which the Chief Executive was
ultimately responsible for approving and deciding to whom it should be sent. He was
therefore not in a position to ensure that the final version of the September Note took
any particular position in relation to the Report. This is demonstrated by the fact that
Mr Tinney was not involved in the final two drafts of the September Note and some of
his drafting was deleted before the final draft without his knowledge. Instead, it was
the Chief Executive who, knowing about the Report and having responsibility for the
September Note, was ultimately responsible for the September Note not mentioning
the Report.
18. Mr Tinney cannot properly or fairly be singled out for a lack of integrity in the context
of a collaborative drafting exercise involving a number of people who knew about the
existence of the Report and with reference to drafting that was never included in the
final draft of the September Note.
19. The Authority acknowledges that other employees contributed to the drafting of the
September Note which was to be sent by the Chief Executive of Wealth, that Mr
Tinney was not involved in the drafting of the final two drafts and that some of Mr
Tinney’s drafting was deleted without his knowledge. However, the Authority
considers that Mr Tinney should bear responsibility for his own drafting, in particular
in relation to matters of which he had particular knowledge, such as the nature of the
Report, and that the involvement of others with differing levels of knowledge about
the Report is not inconsistent with a finding that Mr Tinney recklessly made
misleading statements and omissions in the drafts of the September Note to which he
contributed.
Knowledge of the Chief Executive of Wealth and a senior Wealth lawyer
20. It is unsustainable to allege that Mr Tinney sought to insert misleading drafting into
the September Note, in circumstances where: (i) Mr Tinney’s manager, the Chief
Executive of Wealth, commissioned and oversaw the drafting of the September Note
and was aware of the existence and contents of the Report; and (ii) a senior Wealth
lawyer knew of the existence of the Report, broadly knew of its contents, and
authored or was copied on each of the drafts of the September Note.
21. As the Chief Executive of Wealth was aware of the existence and contents of the
Report, the only reasonable assessment of Mr Tinney’s contributions to the drafting
process is that Mr Tinney was suggesting drafting that he believed, in good faith, to
have been compatible with the existence of the Report. It is not reasonable to allege
that Mr Tinney would have suggested drafting that he would have known would result
in the Chief Executive misleading the Firm’s executive management in circumstances
where the Chief Executive would immediately know that the drafting was misleading
and it is not alleged that there was any collusion between Mr Tinney and the Chief
Executive.
22. The
Authority considers that Mr Tinney made the misleading statements and
omissions recklessly, having closed his mind to the obvious possibility that the
36
Anonymous Email was referring to the Report. The Authority considers that this
conclusion is valid even if the Chief Executive of Wealth and a senior Wealth lawyer
had some knowledge of the Report’s existence and were recipients of the drafting
that Mr Tinney contributed to the September Note.
Mr Tinney’s drafting was reasonable and not misleading
23. Mr Tinney
did not at first address the suppression allegation in drafting the
September Note because he did not think there was any such cultural audit report.
He did however reference the Culture Audit workstream into which the Report had
been an input.
24. The statement ‘There has never been a “Wealth Cultural Audit Report” produced at
any time’ was consistent with Mr Tinney’s honestly held belief that the Anonymous
Email had made an unfounded allegation of suppression of an audit report and was
not referring to the Report. In addition, it was reasonable for Mr Tinney to take the
view that the Report was not an ‘audit report’, as others, including the Consultancy,
shared this view.
25. The description of the work undertaken by the Consultancy as ‘verbal input’ was
accurate as it was a description of the Consultancy’s input to the Workshop.
26. The allegation in paragraph 4.12(2) that Mr Tinney removed or replaced several
phrases implying that the Consultancy had produced a written document is an unsafe
basis for a finding of a lack of integrity, given that:
a.
None of the three deleted terms actually expressly refer to a written
document;
b.
That draft still referred to the fact that the Consultancy had produced
‘interview notes and working papers’ which is a clear reference to the fact that
the Consultancy produced written materials in the course of its work; and
c.
Mr Tinney’s decision to redraft to refer to a workshop to ‘determine next steps’
can be explained by a desire to reassure management that the Workshop was
able to generate a positive action plan for improving BWA culture.
27. The Authority considers that the amendments that Mr Tinney made to the September
Note, as described in paragraph 4.12 of this Notice, were misleading. The Report was
plainly a document which could fit the description in the Anonymous Email of a
‘Wealth cultural audit report’, so it should have been evident to Mr Tinney that the
September Note would be incomplete unless it disclosed the Report’s existence.
However, the Authority notes the reasoning that Mr Tinney has given for the
comments that he made and, as is explained in paragraph 5.7 of the Notice, in all of
the circumstances has concluded that the amendments that Mr Tinney made to the
September Note were misleading and made recklessly.
No-one was misled by Mr Tinney’s drafting
28. The Authority has not identified who was misled by Mr Tinney’s drafting, and has not
adduced any evidence showing such person(s) actually being misled. The case based
on ‘misleading statements’ therefore cannot succeed.
29. It is not necessary for the Authority to conclude that Mr Tinney’s drafting actually
misled anyone in order to conclude that Mr Tinney made statements and omissions
that were misleading and that he did so recklessly, in circumstances where he should
have known that this was likely to have misled others about issues of serious
regulatory concern.
Mr Tinney referred the Anonymous Email for an independent internal investigation
30. Mr Tinney, along with the Chief Executive of Wealth, was instrumental in referring the
Anonymous Email for an independent internal investigation. It is implausible to
suggest that Mr Tinney sought to draft a misleading response to a whistleblowing
email that he knew to be under independent investigation, especially as Mr Tinney
later confirmed to the Consultancy that the Report should be provided to the person
leading that investigation.
31. The Authority considers the evidence to be unclear as to Mr Tinney’s role in referring
the Anonymous Email to an independent internal investigator and what that
investigator’s role was. In any event, the Authority considers that the evidence
supports its conclusion that Mr Tinney recklessly made misleading statements and
omissions regarding the nature and existence of the Report, and considers that the
38
referral of the Anonymous Email for an independent internal investigation does not
affect the validity of this finding.
The New York Fed’s request
The New York Fed was not requesting the Report
32. The request from the New York Fed stemmed from meetings between the Chief
Executive of Wealth and the New York Fed at which the Chief Executive appears to
have informed the New York Fed that he had commissioned a ‘culture audit’ and that
he would provide this to the New York Fed. The notes of these meetings make it
clear that he was not referring to the Report. The Authority’s case therefore appears
to be that Mr Tinney (wrongly) believed the New York Fed was or might have been
requesting the Report, and he sought to conceal the Report from the New York Fed.
This is unsustainable.
33. Whether or not the New York Fed was specifically requesting the Report does not
affect the Authority’s conclusion that, in responding to the New York Fed’s request,
Mr Tinney recklessly made misleading statements and omissions as to the nature
and/or existence of the Report.
Mr Tinney reasonably did not believe the Report was being requested
34. Mr Tinney suggested that they could ‘create something if that would be helpful’
because it appeared that the New York Fed was looking for a composite of the work of
the Consultancy and the third party consultancy and he knew there was no such
composite.
35. The Authority considers that the Report was clearly a document which could be
considered a ‘culture audit’ (especially given that every page of the Report was
headed ‘Barclays Wealth America - Culture Audit’ and it began with the words ‘[We]
have been asked to conduct a culture audit into BWA…’). Mr Tinney also had good
reason to consider that the Report was likely, at least in part, to have satisfied the
New York Fed’s request, as his colleague identified the Report as being potentially
relevant to the request and Mr Tinney was told that the New York Fed was seeking a
‘“look back” type of review after the SEC exam, assessing: 1) why did the tone at the
top… not filter down to the bottom; and 2) what issues were there around escalation
going from the ground up’. The Authority therefore concludes that Mr Tinney closed
his mind to the possibility that the Report could help to satisfy the New York Fed’s
request and made misleading statements and omissions which he should have been
aware would make it less likely that the Global Head of Regulatory Relations or the
New York Fed would ask for a copy of the Report.
Mr Tinney volunteered the existence of the Report
36. The fact that Mr Tinney expressly referred to the Report in the 10 December 2012
meeting and said that a copy could be obtained is inconsistent with an attempt to
stop the Report surfacing.
Further, Mr Tinney also volunteered the existence of the
Report in a conversation with the Global Head of Regulatory Relations on 6 December
2012.
37. The Authority considers that Mr Tinney’s description of the Report in the 10
December 2012 meeting was misleading, and that Mr Tinney described the Report in
this way because he had closed his mind to the possibility that the Report could help
to satisfy the New York Fed’s request. The Authority considers that Mr Tinney should
have been aware that the way that he described the Report would make it less likely
that the Report would be disclosed.
38. The Authority considers it likely that Mr Tinney did have a conversation with the
Global Head of Regulatory Relations on 6 December 2012. However, the Authority
has not seen any evidence to support Mr Tinney’s assertion that he volunteered the
existence of the Report in that conversation. The Authority considers it more likely
that, if he did reference the work of the Consultancy, he would have described the
Report in a way which was consistent with his other descriptions of it. The Authority
therefore has not concluded from the evidence that the conversation would have led
the Global Head of Regulatory Relations to believe that the Report was what the New
York Fed was looking for.
Knowledge of the Chief Executive of Wealth
39. The Chief Executive of Wealth received Mr Tinney’s emails to the Global Head of
Regulatory Relations dated 6 December 2012 (see paragraph 4.18 of the Notice) and
was present at Mr Tinney’s meeting on 10 December 2012 with the Firm’s Global
Head of Regulatory Relations.
The Chief Executive knew of the existence and
contents of the Report and was best placed to make an assessment as to what was
meant by a ‘cultural audit’, but did not object to any of the statements made by Mr
Tinney or suggest that Mr Tinney was proceeding on the basis of a misapprehension
as to what the New York Fed appeared to be interested in receiving.
40. The most straightforward explanation is that both the Chief Executive of Wealth and
Mr Tinney believed in good faith that the Report was not the appropriate response to
the New York Fed’s request, with the former being in the best position to judge this
issue.
41. The Chief Executive of Wealth’s knowledge of the Report, and the fact that he did not
object to the statements made by Mr Tinney, does not affect the Authority’s
conclusion that Mr Tinney’s statements and omissions were misleading and made
recklessly.
Mr Tinnney’s statements were not misleading and no-one was misled by them
42. Mr Tinney’s statement, described in paragraph 4.16 of the Notice, that ‘the only
substantive input/output [of the Culture Audit] was from the [Workshop]’, cannot
have been intended to convey the impression that the Report did not exist. Mr
Tinney’s colleague had identified three potential documents: (i) the other third party
consultancy’s conclusions; (ii) the Consultancy’s conclusions; and (iii) the Workshop
materials, and Mr Tinney’s statement was in response to the question ‘What would
you like me to share?’ Mr Tinney’s response therefore did not imply that none of the
other documents mentioned by his colleague existed.
43. The statements made by Mr Tinney, described in paragraph 4.18 of the Notice, in
response to the Global Head of Regulatory Relations’ emails of 6 December 2012,
cannot plausibly have been intended to give the recipients the impression that the
Report did not exist because they were sent after Mr Tinney’s conversation with the
Global Head of Regulatory Relations on 6 December 2012, in which he had
volunteered the existence of the Report and the Global Head of Regulatory Relations
had opined that it did not seem to be what the New York Fed was looking for.
44. Mr Tinney’s descriptions of the Report at the 10 December 2012 meeting were not
misleading as they are consistent with how others, including the Consultancy, have
characterised the Report.
45. No-one was misled by Mr Tinney’s allegedly misleading statements, so a case based
on ‘misleading statements’ cannot succeed.
46. The Authority considers that the statements made by Mr Tinney were misleading for
the reasons given in paragraphs 5.10 and 5.11 of the Notice. The Authority considers
it is not necessary to find that anyone was actually misled in order to find that Mr
Tinney made misleading statements, and, in any case, Mr Tinney’s descriptions of the
Report at the 10 December 2012 meeting did mislead the Global Head of Regulatory
Relations, as it led her to the conclusion that the Report was not what the New York
Fed was looking for.
An independent investigator had a copy of the Report
47. It is implausible to suggest that Mr Tinney made misleading statements regarding the
nature of the Report at the 10 December 2012 meeting because, from at least 4
December 2012, Mr Tinney was aware that the individual leading the independent
investigation into the Anonymous Email had sought and obtained a copy of the
Report.
48. Mr Tinney met with the individual leading the independent investigation into the
Anonymous Email on 11 December 2012. At this meeting Mr Tinney described the
Report in terms which broadly tally with those he used at the 10 December 2012
meeting, yet at this point Mr Tinney knew that the lead investigator had obtained a
copy of the Report. This undermines the suggestion that Mr Tinney sought to make
misleading statements to the Global Head of Regulatory Relations at
the 10
December 2012 meeting.
49. The Authority considers that Mr Tinney recklessly made misleading statements to the
Global Head of Regulatory Relations at the 10 December 2012 meeting, despite
knowing by that date that another person in the Firm had obtained a copy of the
Report, because he had closed his mind to the obvious possibility that the Report
could, at least in part, have satisfied the New York Fed’s request.
Provision of misleading information to the ICAEW and the Authority
Provision of misleading information to the ICAEW
50. There is, and was, legitimate confusion about the extent of the ‘legal advice’ involved
in the decisions that were made about the dissemination of the Report. On at least
one view of events, Mr Tinney did, in effect, take legal advice regarding what should
be done with the Report because the Firm’s Global General Counsel was aware of the
Report and did not object to the decision that the Report should not be distributed.
Mr Tinney’s response to the ICAEW was therefore not misleading.
51. The allegation relates to a peripheral sentence in a letter drafted by Mr Tinney’s
solicitors. The worst that could be said of Mr Tinney is that he failed to spot an
inaccurate statement in lengthy correspondence drafted by someone else, and it is
unfair to find that he misled the ICAEW on that basis.
52. It is not appropriate for the Authority to make a public finding as to Mr Tinney’s
interactions with another regulator.
53. The Authority considers that Mr Tinney’s response to the ICAEW, through his
solicitors, did contain inaccurate and misleading statements, and has not seen any
evidence supporting the contention that they were simply overlooked by Mr Tinney.
The Authority does not accept that it should not have regard to evidence concerning
Mr Tinney’s interactions with another regulator in considering whether Mr Tinney is a
fit and proper person, particularly when that evidence relates to the same factual
circumstances as this Notice and is relevant to its decision as to whether Mr Tinney is
a fit and proper person.
Provision of misleading information to the Authority
54. In making the allegations that Mr Tinney provided misleading information to it, the
Authority does not make allowances for the potentially imperfect recall of an
extraordinarily busy executive several years after the events in question (which
formed but a small part of his workload during his employment at the Firm).
55. Mr Tinney denies the allegation at paragraph 4.23 of the Notice. The Authority’s
assessment of the other witness and documentary evidence is not balanced as to
whether Mr Tinney gave such an instruction. Mr Tinney clearly believed that he
would not be getting a document from the Consultancy, either because he had told
them this or because the previous working practice had been for such reports from
the Consultancy to be delivered orally to Mr Tinney. To the extent that anyone
provided instructions to produce a document, it is very likely to have been his Chief of
Staff. In addition, there is no evidence that Mr Tinney did instruct the Consultancy to
produce a written document.
56. Mr Tinney denies the allegation at paragraph 4.24
of the Notice. Whilst the
Consultancy may have understood such an instruction, the Authority’s assessment is
not balanced as to whether Mr Tinney and the Consultancy had become confused in
their dealings with each other through the intermediary role played by Mr Tinney’s
Chief of Staff.
57. Mr Tinney denies the allegation at paragraph 4.25 of the Notice. The Consultancy’s
evidence is actually that Mr Tinney never said ‘don’t mention the report’ and that, in
October 2012, Mr Tinney told the Consultancy that the Report should be given to
anyone who asked for it “on the record”.
58. Mr Tinney denies the allegation at paragraph 4.26 of the Notice. A fair assessment of
the evidence does demonstrate that Mr Tinney expressly raised the Report at the 10
December 2012 meeting, but was told by the Global Head of Regulatory Relations
that she did not think it was what the New York Fed was looking for. In addition, it
does not take into account the Chief Executive of Wealth’s central participation in the
meeting, including his own knowledge of the Report and its substantive content.
59. The Authority has had regard to Mr Tinney’s explanations but considers that the
evidence supports its conclusion that the statements described in paragraphs 4.23 to
4.26 of this Notice were misleading. The Authority considers that Mr Tinney made
these statements in order to avoid criticism of his conduct, and that in doing so he
was reckless as to the accuracy of the answers he gave to the Authority’s questions.
Disproportionality of action
60. Mr Tinney had not seen the Report for many months by the time of the relevant
events, and during those months Mr Tinney had a very busy work schedule and his
attention was focused on thousands of other documents and issues. He therefore
should not be blamed if there were shortcomings in his description of the Report.
61. Even if the Authority considers that there were shortcomings in Mr Tinney’s
descriptions of the Report and/or that he ought to have proactively taken steps to
bring the Report to the attention of the Firm’s executive management and the New
York Fed, this would not be a proper basis for a finding of a lack of integrity or a
prohibition order in circumstances where:
a.
Mr Tinney had conscientiously driven attempts to improve and reform the
culture at Wealth and BWA;
b.
there is no suggestion of any personal benefit to Mr Tinney arising out of the
alleged wrongdoing;
c.
other senior employees of the Firm must also have been culpable for any
shortcomings, and
d.
this is the first time that regulatory charges have been made against Mr
Tinney in a previously unblemished career.
62. A fair evaluation of the evidence and relevant context leads to the conclusion that Mr
Tinney’s actions were well within the range of actions of a person acting in good faith.
63. The Authority does not consider it needs to reach a view on whether other employees
of the Firm were also culpable in order to conclude that it is appropriate to take the
action set out in this Notice. The Authority has taken the other circumstances
mentioned above into account in determining that the appropriate sanction is a public
censure rather than a financial penalty. However, the Authority remains of the view
that it is appropriate, in order to support the Authority’s regulatory objectives of
protecting and enhancing the integrity of the UK financial system and securing an
appropriate degree of protection for
consumers, to prohibit Mr Tinney from
performing any significant management function and any significant influence
function on account of his reckless conduct in his contributions to the drafting of the
September Note and the Firm’s response to the New York Fed’s request.