Decision Notice

On , the Financial Conduct Authority issued a Decision Notice to Darren Lee Newton

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Pursuant to the decision of the Upper Tribunal, this
Decision Notice has been superseded by a Final Notice
[https://www.fca.org.uk/publication/final-
notices/darren-lee-newton.pdf] dated 20 December 2018

DECISION NOTICE

To:
Darren Lee Newton

Address:
22 Silverston Drive, Manchester M40 1WF

1.
ACTION

1.1.
For the reasons given in this Notice and pursuant to section 56 of the Act, the

Authority has decided to make an order prohibiting Mr Darren Lee Newton from

performing any function in relation to any regulated activity carried on by an

authorised person, exempt person or exempt professional firm.

2.
SUMMARY OF REASONS

2.1.
The Authority considers that Mr Newton is not a fit and proper person to perform

any function in relation to any regulated activity carried on by an authorised

person, exempt person or exempt professional firm because his conduct as the

director of First Step demonstrates a serious lack of honesty and integrity.

2.2.
First Step was a debt management firm providing a full and final settlement

product to its customers whereby First Step held significant amounts of client

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money before making a full and final settlement offer on behalf of its customers to

their creditors.

2.3.
The Authority considers that between 18 October 2013 and 28 May 2014 (the

“Relevant Period”), when he was the director of First Step, Mr Newton was

dishonest and lacked integrity in that:

(a)
Mr Newton knew that First Step was not permitted to use client money

other than for the benefit of its customers; and

(b)
Mr Newton directed or allowed First Step to transfer money, some or all of

which was client money, totalling £322,500, to Christine Whitehurst, the

former sole director and former shareholder of First Step. Those payments

by First Step were stated to be deferred consideration due by D Newton

Limited to Mrs Whitehurst, for D Newton Limited’s purchase of her shares

in First Step. Mr Newton was the sole director and sole shareholder of D

Newton Limited.

2.4.
At 18 October 2013 the client money shortfall of First Step exceeded £6 million.

By 28 May 2014, when First Step went into administration, First Step should have

been holding client money for over 4,000 customers and the client money

shortfall was £7,156,036. Mr Newton was the sole director of First Step during

that period.

2.5.
The Authority considers that as a result of the seriousness of the matters referred

to in this Notice, Mr Newton is not a fit and proper person. The Authority

therefore has decided to make the Prohibition Order. This action will advance the

Authority’s regulatory objectives, in particular the objectives of securing an

appropriate degree of protection for consumers and protecting and enhancing the

integrity of the UK financial system.

3.
DEFINITIONS

3.1.
The definitions below are used in this Notice:

“the 2013 Order” means the Financial Services and Markets Act 2000 (Regulated
Activities) (Amendment) (No. 2) Order 2013;

“the Act” means the Financial Services and Markets Act 2000;

“the Authority” means the Financial Conduct Authority;

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“the CCA” means the Consumer Credit Act 1974;

“client account” means a bank account, separate from an office bank account, into
which client money is held and segregated from a firm’s own money;

“client money” means money paid by customers to a firm which is held by that
firm on trust for its customers;

“client money shortfall” means the shortfall between the amount of money in the
First Step client money bank account and the client money liability of First Step to
its customers;

“Debt Help and Advice Limited” means the company incorporated on 6 November
2008 of which Mr Newton was appointed as a director on 1 June 2013. Debt Help
and Advice Limited was placed into administration on 28 May 2014 and dissolved
on 12 August 2015;

“deferred consideration” means the amount of £480,000 payable by D Newton
Limited to Mrs Whitehurst in 24 monthly instalments of £20,000 commencing on
1 November 2013 for the purchase of her shares in First Step as set out in the
Sale Agreement;

“Determination to Revoke Notice” means the notice issued to First Step under
section 34(3) of the CCA dated 14 November 2012;

“D Newton Limited” means the company incorporated on 4 September 2013 of
which Mr Newton was the sole director and shareholder. D Newton Limited was
dissolved on 28 April 2015;

“EG” means the Authority’s Enforcement Guide;

“First Step” means First Step Finance Limited (dissolved on 23 February 2016);

“FIT” means the Fit and Proper Test for Approved Persons and specified
significant-harm functions section of the Authority’s Handbook;

“full and final settlement” means a model in which a consumer credit firm holds
money on behalf of its customer and does not distribute that money promptly to
creditors, but instead retains the money pending negotiation of a settlement with
the customer’s creditors;

“the Handbook” means the Authority’s Handbook of rules and guidance;

“Mr Newton” means Darren Lee Newton;

“Mrs Whitehurst” means Christine Whitehurst;

“office account” means the bank account, separate from a client bank account,
into which funds of First Step, and not client money, were to have been held and
segregated from client money;

“OFT” means the Office of Fair Trading;

“Prohibition Order” means an order prohibiting Mr Newton, pursuant to section 56
of the Act, from performing any function in relation to any regulated activity
carried on by an authorised person, exempt person or exempt professional firm;

“the Relevant Period” means the period from 18 October 2013 to 28 May 2014;

“Sale Agreement” means the Agreement for the Sale and Purchase of the Entire
Share Capital of First Step Finance Ltd dated 18 October 2013 between D Newton
Limited and Mrs Whitehurst; and

“the Tribunal” means the Upper Tribunal (Tax and Chancery Chamber).

4.
FACTS AND MATTERS

Regulation of First Step and its business model

4.1.
First Step was incorporated on 28 September 2007 and commenced trading on or

about 13 November 2007. First Step offered a debt reduction service (a form of

debt management) to its customers.

4.2.
On 26 November 2007, the OFT issued a consumer credit licence to First Step.

That licence, issued under the CCA, permitted First Step to conduct debt

counselling and debt adjusting services.

4.3.
On 1 April 2014, consumer credit regulation transferred from the OFT to the

Authority. On that date firms holding a consumer credit licence issued by the OFT

were, on application, automatically granted interim permission to continue trading

under article 56 of the 2013 Order. First Step did not have a licence from the OFT

at that date and accordingly was not granted interim permission by the Authority.

4.4.
A standard debt management plan is an informal arrangement conducted on

behalf of customers by a debt management firm. The firm usually seeks to freeze

interest and charges on its customer’s debts. Customers make monthly payments

to the firm from which the firm’s fee is deducted. The balance of each monthly

payment is paid by the firm on a pro-rata basis to the customer’s creditors. It

may take many years for the debts to be paid off. However, with each monthly

payment the customer’s debts should be reduced.

4.5.
First Step offered its customers a different model of debt reduction. First Step

sought to reduce the total indebtedness of each customer by challenging the

enforceability of the debt contracts; seeking to set off mis-selling claims

(payment protection insurance or others) against certain debts on behalf of the

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customer; and negotiating a compromise of the customer’s debts overall. As First

Step undertook this process it received monthly payments from its customers but

made no, or only token, payments to the creditors.

4.6.
With this model, First Step was supposed to use its customers’ monthly

payments, less fees due to First Step, to build up a “pot” of money for each

customer. The money in this pot was client money and should have been used to

make an offer of full and final settlement of the debts with each of the customer’s

creditors. The client money was not to be used by First Step for any purpose

other than paying the customer’s creditors or for repayment to the customer.

OFT investigation and the revocation of First Step’s licence

4.7.
On 30 November 2009, the OFT visited First Step following receipt of a number of

customer complaints. It reviewed First Step’s business and on 6 December 2010

issued First Step with a notice stating that it was minded to revoke its licence.

The OFT contended, amongst other things, that First Step had engaged in

business practices appearing to be deceitful or oppressive or otherwise unfair or

improper.

4.8.
In response, First Step provided information and made representations to the

OFT. However, on 14 November 2012, the OFT issued a notice of a determination

to revoke First Step’s licence. This was based on findings that First Step had

engaged in deceitful, oppressive, improper and unfair business practices.

4.9.
First Step referred the Determination to Revoke Notice to the First-Tier Tribunal

General Regulatory Chamber (Consumer Credit) on 7 December 2012, but

withdrew the reference on 27 July 2013. Its licence was revoked on 29 July 2013,

and, subject to requirements, First Step was permitted to continue carrying out

its licensed activities until 4pm on 18 October 2013.

4.10. Mr Newton controlled and managed First Step after 18 October 2013. Although

the customers of First Step were to have been transferred to Debt Help and

Advice Limited from that date, the transfer did not take place. First Step

continued to receive payments from existing clients until it was placed into

administration in May 2014.

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The role of Mr Newton at First Step

4.11. Mr Newton was employed by First Step from 6 December 2010 as its financial

controller responsible for oversight of the Finance Department. On 18 October

2013, Mr Newton was appointed as the director of First Step, replacing Mrs

Whitehurst who resigned as a director on that day. As the sole director of First

Step, Mr Newton had ultimate responsibility for all the financial affairs of the firm

during the period of his appointment. On 18 October 2013, D Newton Limited

purchased First Step’s issued shares from Mrs Whitehurst. Mr Newton was the sole

director and sole shareholder of D Newton Limited.

4.12. The agreed price for D Newton Limited’s purchase of First Step’s shares was

£480,000, payable in 24 monthly instalments of £20,000 each. The first payment

was due on 1 November 2013. An additional payment conditional upon the

financial performance of First Step was to have been calculated at the end of the

24 month period following the sale.

First Step’s bank accounts

4.13. From the start of trading on 13 November 2007 until 8 July 2009, First Step

traded without a client account. Its customers made payments directly into First

Step’s office bank account. First Step did open a client account on 9 July 2009,

but did not instruct its customers to make payments into that account and

accordingly payments continued to be made into First Step’s office account.

4.14. Rather than receive customer payments into the client account, First Step decided

to receive client money into its office account (commingling its own monies and

client monies). At various times client money was transferred from the office

account to the client account. This was known as the “sweep”.

4.15. The first sweep of client money to the client account took place on 26 November

2009. However, as a result of payments made from First Step’s office account, the

amount of money in the office account was less than the amount of client money

that First Step should have been holding on trust for its customers.

Consequently, neither that sweep, nor subsequent sweeps, resulted in the

transfer of all of the client money that First Step should have been holding on

trust for its customers to the client account. There was therefore a client money

shortfall, which existed when Mr Newton joined First Step in December 2010 as

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its financial controller. From that time the increase in the shortfall as recorded in

First Step’s accounting records is shown in the table below:

Date
Client money shortfall £

30 November 2011
3,869,472

30 November 2012
5,761,943

28 May 2014
7,156,036

4.16. From December 2010, Mr Newton was at all relevant times aware of First Step’s

bank balances and of the client money shortfall.

4.17. When Mr Newton became the sole director of First Step on 18 October 2013 the

firm’s accounting records showed that the client money shortfall exceeded £6

million. When First Step entered into administration on 28 May 2014 that shortfall

was £7,156,036 according to returns filed at Companies House. No dividend was

paid to any creditor in the administration and over 4,000 customers of First Step

have not had returned to them any of the client money that First Step should

have been holding on their behalf in a segregated account.

Mr Newton’s misappropriation of client money

4.18. In the period from 26 November 2013 to 16 May 2014, as the sole director of First

Step and with knowledge that there was a sizeable client money shortfall, Mr

Newton directed or allowed First Step to make payments from its office account,

which contained commingled funds (see paragraph 4.14 above), totalling

£322,500 to Mrs Whitehurst. Mr Newton told the Authority in interview that those

payments were in respect of the deferred consideration due by D Newton Limited

to Mrs Whitehurst under the terms of the Sale Agreement. The terms of the Sale

Agreement actually required D Newton Limited to make seven monthly payments

of £20,000 to Mrs Whitehurst, totalling £140,000, between November 2013 and

May 2014.

4.19. On a monthly basis, the amounts that were actually transferred by First Step to

Mrs Whitehurst were as follows:

Total payments in the month
Amount £

March 2014
55,000

April 2014
30,000

Total
322,500

4.20. The May 2014 payments to Mrs Whitehurst comprised payments of £20,000 and

£50,000 made on 15 May 2014 and 16 May 2014 respectively. Mr Newton first

met the proposed administrators of First Step on 19 May 2014, three days after

First Step made a £50,000 transfer to Mrs Whitehurst. First Step was

subsequently placed into administration on 28 May 2014.

4.21. In relation to the deferred consideration, Mr Newton:

(a)
intended that First Step, and not D Newton Limited, would make the

payments to Mrs Whitehurst;

(b)
was aware that First Step had a client money shortfall exceeding £6 million

when D Newton Limited purchased First Step’s issued shares in October

2013;

(c)
was aware that client money was not permitted to be used by First Step

otherwise than for the benefit of its customers;

(d)
knew that First Step would have to utilise client money to make the

payments to Mrs Whitehurst; and

(e)
directed or allowed First Step to make the payments to Mrs Whitehurst at

more than twice the contractual rate set out in the Sale Agreement,

including two payments totalling £70,000 within four days prior to his

meeting with the proposed administrators of First Step.

5.
FAILINGS

5.1.
The statutory and regulatory provisions relevant to this Notice are referred to in

Annex A.

5.2.
In light of the facts and matters described above, the Authority considers that Mr

Newton’s conduct was dishonest and that he lacks integrity. Accordingly, he lacks

the fitness and propriety to perform any function in relation to any regulated

activities carried on by an authorised person, exempt person or exempt

professional firm.

5.3.
Mr Newton knew that client money held by First Step was only to be used for the

benefit of its customers: to pay the customers’ creditors or to be returned to the

customers. Notwithstanding this, during the Relevant Period, Mr Newton directed

or allowed First Step to transfer money, some or all of which was client money,

totalling £322,500, to Mrs Whitehurst, in order to pay a debt due by D Newton

Limited to Mrs Whitehurst. In doing so he knew that he was using client money

and that he was doing so at a time when First Step had a significant client money

shortfall. The Authority considers that Mr Newton’s conduct was dishonest and

demonstrates a lack of integrity.

5.4.
Given the serious nature of Mr Newton’s misconduct the Authority is of the view

that he poses a serious risk to consumers.

6.
SANCTION

6.1.
The Authority considers that Mr Newton has acted dishonestly and lacks integrity.

It therefore considers it appropriate and proportionate in all the circumstances to

make the Prohibition Order. This action will advance the Authority’s consumer

protection and market integrity objectives.

6.2.
In deciding to make the Prohibition Order the Authority has had regard to the

guidance in Chapter 9 of EG (the relevant provisions of which are set out in Annex

A to this Notice).

7.
REPRESENTATIONS

7.1.
Annex B contains a brief summary of the key representations made by Mr

Newton, and how they have been dealt with. In making the decision which gave

rise to the obligation to give this Notice, the Authority has taken into account all

of the representations made by Mr Newton, whether or not set out in Annex B.

8.
PROCEDURAL MATTERS

8.1. This Decision Notice is given under section 57 of the Act and in accordance with

section 388 of the Act.

Decision maker

8.2.
The decision which gave rise to the obligation to give this Notice was made by the

Regulatory Decisions Committee.

The Tribunal


8.3.
Mr Newton has the right to refer the matter to which this Notice relates to the

Tribunal. Under paragraph 2(2) of Schedule 3 to the Tribunal Procedure (Upper

Tribunal) Rules 2008, Mr Newton has 28 days from the date on which this Notice

is given to him to make a reference to the Tribunal.

8.4.
A reference to the Tribunal is made by way of a signed reference notice (Form

FTC3) filed with a copy of this Notice. The Tribunal’s contact details are: The

Upper Tribunal, Tax and Chancery Chamber, Fifth Floor, Rolls Building, Fetter

Lane, London EC4 1NL (tel: 020 7612 9730; email: uttc@hmcts.gsi.gov.uk).

8.5.
Further information on the Tribunal can be found on the HM Courts and Tribunals

Service website. The following page includes guidance on making a reference to

the Tribunal, the relevant form to complete (Form FTC3) and notes on that form:

8.6.
A copy of Form FTC3 must also be sent to Andrew Baum at the Financial Conduct

Authority, 25 The North Colonnade, Canary Wharf, London E14 5HS at the same

time as filing a reference with the Tribunal.

Access to evidence

8.7.
Section 394 of the Act applies to this Notice. In accordance with section 394, Mr

Newton has the right to access:

(a)
the material upon which the Authority has relied in deciding to give this

Notice; and

(b)
any secondary material which, in the opinion of the Authority, might

undermine that decision. There is no such secondary material.

Confidentiality and publicity

8.8.
This Notice may contain confidential information and should not be disclosed to a

third party (except for the purpose of obtaining advice on its contents). In

accordance with section 391 of the Act, a person to whom this Notice is given or

copied may not publish the Notice or any details concerning it unless the

Authority has published the Notice or those details.

8.9.
However, the Authority must publish such information about the matter to which

a decision notice or final notice relates as it considers appropriate. Mr Newton

should therefore be aware that the facts and matters contained in this Notice may

be made public.

Contacts

8.10. For more information concerning this matter generally, contact Andrew Baum

(direct line: 020 7066 8898 / andrew.baum@fca.org.uk) of the Enforcement and

Market Oversight Division of the Authority.

Tim Parkes
Chair, Regulatory Decisions Committee

Annex A

1.
Relevant statutory and regulatory provisions

1.1.
By virtue of article 56 of the 2013 Order licensees holding consumer credit

licences issued by the OFT as at 31 March 2014 were granted interim permission

by the Authority. Article 56(9) of the 2013 Order provides that an interim

permission is to be treated as a Part 4A permission (except in certain

circumstances, not relevant to this Warning Notice).

1.2.
The Authority’s statutory objectives, set out in section 1B of the Act, include

securing an appropriate degree of protection for consumers and protecting and

enhancing the integrity of the UK financial system.

1.3.
The Authority has power, under section 56 of the Act, to make an order

prohibiting an individual from performing a specified function, any function falling

within a specified description, or any function, if it appears to the Authority that

the individual is not a fit and proper person to perform functions in relation to a

regulated activity carried on by an authorised person, exempt person or exempt

professional firm. Such an order may relate to specific regulated activity, any

regulated activity falling within a specified description, or all regulated activities.

The Authority’s policy for exercising its powers to make a prohibition

order

1.4.
The Authority’s policy in relation to exercising its power to issue a prohibition

order is set out in paragraphs 9.5.1 and 9.5.2 (referencing paragraph 9.3.2) of

Chapter 9 of EG. In making a prohibition order the Authority’s considers all

relevant circumstances and the scope of the prohibition will take into account the

reasons why the individual is not a fit and proper person, the severity of the risk

the person poses to consumers or the market generally.

1.5.
EG paragraph 9.3.2 includes the following: “When the [Authority] decides

whether to make a prohibition order against an approved person and/or withdraw

their approval, the [Authority] will consider all the relevant circumstances of the

case. These may include, but are not limited to those set out below.

9.3.2 (2)
Whether the individual is fit and proper to perform functions in

relation to regulated activities. The criteria for assessing the fitness

and propriety of approved persons are set out in FIT 2.1 (Honesty,

integrity and reputation); FIT 2.2 (Competence and capability) and

FIT 2.3 (Financial soundness).

(5)
The relevance and materiality of any matters indicating unfitness.

(8)
The severity of the risk which the individual poses to consumers

and to confidence in the financial system.”

1.6.
EG paragraph 9.5.1 states: “Where the [Authority] is considering making a

prohibition order against an individual other than an individual referred to in

paragraphs 9.3.1 to 9.3.7 [in respect of an approved person], the [Authority] will

consider the severity of the risk posed by the individual, and may prohibit the

individual where it considers this is appropriate to achieve one or more of its

statutory objectives.”

1.7.
EG paragraph 9.5.2 states: “When considering whether to exercise its power to

make a prohibition order against such an individual, the [Authority] will consider

all the relevant circumstances of the case. These may include, but are not limited

to, where appropriate, the factors set out in paragraph 9.3.2.”

Fit and Proper Test for Approved Persons

1.8.
The Authority has issued guidance on the fitness and propriety of individuals in

FIT. Paragraph 9.3.2 of EG references the provisions of FIT.

1.9.
FIT 1.3.1BG(1) states that, in the Authority’s view, the most important

considerations when assessing the fitness and propriety of a person include that

person’s honesty, integrity and reputation. FIT 2.1.1G provides that in

determining a person’s honesty, integrity and reputation, the Authority will have

regard to all relevant matters, including those set out in FIT 2.1.3G.

1.10. FIT 2.1.3G(7) notes that the Authority will have regard to whether the person has

been involved with a company, partnership or other organisation that has been

refused registration, authorisation, membership or a licence to carry out a trade,

business or profession, or has had that registration, authorisation, membership or

licence revoked, withdrawn or terminated, or has been expelled by a regulatory or

government body.

1.11. FIT 2.1.3G(9) notes that the Authority will have regard to whether the person has

been a director or concerned in the management of a business that has gone into

insolvency, liquidation or administration while the person has been connected

with that organisation or within one year of that connection.

1.12. The OFT Debt Management Guidance issued in September 2008 states at

paragraph 2.23:

“Any monies held on behalf of consumers must be kept in a client account not

usable by the [debt management company] for the purposes of its own business.

This includes, in particular, any deposit which under the contract may be returned

to the client at any date in the future and any monies received by the company

for payment to creditors.”

1.13. The OFT Debt Management (and credit repair service) Guidance issued in March

2012 states at paragraph 3.42:

“Any monies held on behalf of consumers should always be kept in a separate

ring-fenced client bank account and not be used by the licensee for its own

purposes….. It is unlawful for a licensee to spend consumer client’s money on its

own account since it is held in trust on behalf of the consumer client and is not

the licensee’s to send….. We would expect consumer client monies to be held in a

separate ring-fenced bank account in such a way as to be “protected” in the event

of a licensee holding such monies ceasing to trade….”

Annex B

Representations

1. Mr Newton’s representations (in italics), and the Authority’s conclusions in respect of

them, are set out below:

Unreliable evidence

2. The administrators of First Step and Debt Help and Advice Limited did not retain a

large number of electronic and paper records. As Mr Newton does not himself hold

records, the lack of these records significantly affects the Authority’s ability to

understand the true factual position and Mr Newton’s ability to defend himself against

the allegations.

3. First Step’s accounting records, which the Authority relies upon, were not audited or

checked during the Relevant Period. In light of the lack of records retained by the

administrators, the figures quoted from those records can therefore not be assumed

to be correct.

4. The Authority accepts that the administrators did not retain all records that may be

of relevance to the matters set out in this Notice. However, Mr Newton has not

produced an adequate analysis of what the missing records comprise or of how such

records may undermine the case against him, and the Authority considers that the

evidence that it has obtained and reviewed, which includes accounting records,

financial statements, bank accounts and interview evidence, is sufficient for it fairly

to conclude that Mr Newton’s conduct shows a lack of honesty and integrity.

5. The Authority does not consider that the lack of audits by First Step of its accounting

records during the Relevant Period undermines the case against Mr Newton. The

Authority has cross-checked the accounting records against bank statements and

payment lists, and is satisfied that the accounting records are generally reliable in

relation to the payments made to Mrs Whitehurst.

Factual inaccuracies in the Authority’s Enforcement Submissions Document

(“ESD”)

6. The ESD contains factual inaccuracies in relation to: (i) the OFT Debt Management

Guidance; (ii) the ownership of Debt Help and Advice Limited; and (iii) the meeting

with the proposed administrators of First Step on 19 May 2014.

7. The Authority considers that only the description of the OFT’s Guidance in the ESD

was in some respects inaccurate and that, in any case, neither that nor any of the

other alleged factual inaccuracies materially affect the matters set out in this Notice.

Increase in the client money shortfall during the Relevant Period

8. The client money shortfall did not increase during the Relevant Period. The apparent

increase shown on First Step’s accounting records (from £6,119,716 on 31 October

2013 to £7,156,036 on 28 May 2014) was due to accounting adjustments that Mr

Newton made in order to correct client balances, which were understated as at

October 2013. On account of the administrators not retaining all electronic and paper

records, Mr Newton is unable to quantify the total adjustment, but considers it was

significant enough to have exceeded £1 million.

9. Mr Newton has not provided any evidence in support of his explanation for the

apparent increase in the client money shortfall and, as is mentioned at paragraph 4

above, although the Authority accepts that the administrators did not retain all of

First Step’s records, Mr Newton has not produced an adequate analysis of what the

missing records comprise or of how such records may undermine the case against

him. Notwithstanding this, the Authority is not alleging that Mr Newton was

responsible for the entirety of the apparent increase in the client money shortfall

from over £6 million in October 2013 to over £7 million in May 2014. However, as

the payments to Mrs Whitehurst were made from First Step’s office account, which

contained commingled funds (i.e. funds comprising a mixture of First Step’s own

monies and client monies), the Authority considers that these payments used client

money and therefore must have increased the client money shortfall. As Mr Newton

was aware that First Step’s office account contained commingled funds and that there

was a significant client money shortfall, the Authority considers Mr Newton acted

dishonestly in directing or allowing First Step to make the payments to Mrs

Whitehurst.

Payments to Mrs Whitehurst

10. The Authority is unable to prove that client money was used to pay Mrs Whitehurst

because the evidence provided by the Authority to support this allegation comprises

unaudited accounting records of potential payments.

11. The total amount alleged to have been transferred to Mrs Whitehurst, as set out in

the table at paragraph 4.19 of this Notice, is inconsistent with the figure inserted in

the ESD and with the figure calculated by the Insolvency Service in its investigation

of Mr Newton’s conduct as a director of First Step.

12. The arrangement for D Newton Limited to purchase the shares in First Step, for

payments to be made to Mrs Whitehurst by way of deferred consideration, and for

the payments to be made by First Step, was on the basis of advice that Mr Newton

received from two firms of accountants; Mr Newton is unable to provide a copy of this

advice as it was not retained by the administrators. Further, two sets of solicitors

reviewed and wrote up the Sale Agreement and did not raise any concerns.

13. Mr Newton did not know that First Step would have to use client money to make

payments to Mrs Whitehurst. He expected the payments to be made from office

funds as First Step was still generating fees.

14. Mr Newton had no knowledge of, and did not authorise, the payments of £20,000 and

£50,000 to Mrs Whitehurst which were made in May 2014. He informed Mrs

Whitehurst in April 2014 that he would be making no further payments to her in

respect of the Sale Agreement. Therefore, in accordance with the terms of the Sale

Agreement, and in accordance with a charge on First Step in favour of Mrs

Whitehurst, control of First Step reverted to Mrs Whitehurst from that point.

15. The Authority considers that the evidence supports its view that client money was

used to pay Mrs Whitehurst. In addition to the accounting records, other records

demonstrate that the payments were made from First Step’s office account, and as

the office account contained commingled funds, at least some of the money paid to

Mrs Whitehurst was client money.

16. The Authority considers the £322,500 total payment figure in paragraph 4.19 of this

Notice is accurate. The ESD stated that the total was £288,500. However, this

included a negative £40,000 year end accounting adjustment which has been omitted

from the table at paragraph 4.19 in order for the table to reflect the actual payments

made during the Relevant Period. In June 2016, following an investigation by the

Insolvency Service, Mr Newton signed a director’s disqualification undertaking, in

which he undertook not to act as a director for a period of three years and six

months. The schedule to this disqualification undertaking states that the payments

to Mrs Whitehurst totalled at least £302,500. The Authority is not aware of how the

Insolvency Service calculated this figure, but considers its own calculations are

accurate as they are based on the accounting records. In any case, the relatively

small differences in the figures do not affect the Authority’s conclusion regarding Mr

Newton’s misconduct.

17. The Authority has not seen the advice that Mr Newton states he received from two

firms of accountants, and nor has it been provided with any relevant evidence in

support of Mr Newton’s assertion. However, even if Mr Newton did receive such

advice, it does not address the issue that First Step used client money to make the

payments to Mrs Whitehurst. Mr Newton was aware that client money was not

permitted to be used by First Step otherwise than for the benefit of its customers.

18. Mr Newton was aware, when D Newton Limited entered into the Sale Agreement, that

First Step had a large client money shortfall, that First Step did not segregate client

money from office funds and that there was an intention to transfer First Step’s

customers to Debt Help and Advice Limited, which would have led to lower fees being

generated over time. Accordingly, the Authority does not consider it credible that Mr

Nelson did not know that First Step would have to use client money to make the

payments to Mrs Whitehurst.

19. The Authority has not seen any evidence that control of First Step did in fact revert to

Mrs Whitehurst in April 2014. The Sale Agreement does not provide that control of

First Step would revert to Mrs Whitehurst if the payments to her were to cease, and

the Authority does not agree that, as a result of the charge, control of First Step

would automatically revert to Mrs Whitehurst in such circumstances. Companies

House records and the papers filed by the administrators demonstrate that Mr

Newton remained the sole director of First Step until it went into administration.

Accordingly, Mr Newton remained responsible for First Step’s financial affairs, and the

Authority concludes that, as First Step’s director, he directed or allowed First Step to

make all the payments to Mrs Whitehurst, including those made in May 2014.

First Step’s business model

20. The description of First Step’s business model, at paragraphs 2.2 and 4.5 of this

Notice, is inaccurate, particularly in respect of how First Step operated its business

during the Relevant Period.

21. Mr Newton has not explained in his representations how he considers the business

model was different during the Relevant Period. The Authority notes that, in

interview with the Authority, Mr Newton stated that there was an intention to review

First Step’s client base to determine if it was more appropriate for some clients to

move from the First Step business model to an Involuntary Voluntary Arrangement

(“IVA”), and that First Step would transfer the client’s funds if an IVA was deemed to

be a more appropriate solution. However, this did not happen.


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