REQUIREMENTS IMPOSED BY THE OFFICE OF FAIR TRADING c•oFT't
PURSUANT TO SECTION 33A AND SECTION 330(4) OF THE CONSUMER
CREOn' ACT 1974 (•the Act')

REQUIREMENTS RELATING TO:

Kingston Debt Solutions Limited c·KDL') (Consumer Credit Licence Number
629987) registered office address: Lowgate Centre, 76-78, Lowgate, Hull,
HU1 1 HP.

THE OFT REQUIRES THAT KDL~

1.
Shall put in place adequate policies and procedures to ensure that it is
able to comply with all relevant guidance and legislation.

2.
Shall ensure that advertising or promotional material across all media
types, including websites and pre-contract information is not
misleading and:

2.1 does not claim or imply that any part of KDL'a service is free if a
fee is payable for a product or service at any stage (including
nominae/upfront and supervisory/administration fees), evan if the
initial advice is free;
2.2 does not claim or imply that a debt management option is a

stress free solution;
2.3 does not claim or imply that interest and charges that the
consumer is liable for will be frozen or that demands from
creditors, including phone calla and letters, will stop without
making it equally clear that the creditors do not have to freeze
interest and charges and do not have to stop collection
activity/legal action;
2.4 truthfully and clearly states to the consumer all characteristics
(including any disadvantages) of the debt management products
being suggested by KDL. including, but not limited to:
2.4.1
the effect of the product on a consumers' credit rating;
2.4.2
the likelihood of any percentage of a consumer~s debt
being written off as a result of using the suggested
product; or
2.4.3
the duration of the debt management plan and the
possibility that it will affect a consumer•s credit rating
for up to 6 years after payment of debts is completed.
2.5 actively signposts the consumer to the Insolvency Service guide

11ln Debt7 Dealing with your creditors".

3.
Shall inform consumers of their statutory cancellation rights before,
after, and at the point that the consumer contracts with KDL.

KlrGeton Debt Solutions. Lance Numla 8281187

4.
Shall clearly and prominently display details of all fees on its website,
in its terms and conditions and on any letter or correspondence sent
to a consumer before they contract with KDL.

5.
Shall, at the request of the OFT, provide an audit report on KDL's
compliance with legislation and OFT guidance in respect of all
licensable activities undertaken by KDL.

In arranging the audit report, KDL must:

6.1 propose a suitably qualified indapendent third party (an 'auditor')
to carry out the audit within one month of receiving a request
from the OFT;

5.2 provide full details of the proposed auditor to the OFT, including
the name of the organisation or company chosen and its
qualifications to carry out an audit so that the OFT can
determine whether the proposed auditor is suitably qualified
(such detennination to be mada within four weeks of receipt of
details of the proposed auditor from KDL);
6.3 appoint the proposed auditor to audit KDL's practices as soon as
reasonably practicable after the OFT has approved KDL's
proposal; and
5.4 provide a copy of the appointed auditor's report to the OFT

within two weeks of receiving the report.

ANY FAILURE TO COMPLY WrTH THE ABOVE REQUIREMENTS WILL
RENDER KINGSTON DEBT SOLUTIONS LIMITED UABLE TO FURTHER
FORMAL ACTION BY THE OFT. THIS COULD INCLUDE THE IMPOSITION
OF FINANCIAL PENAL TIES PURSUANT TO SECTION 39A OF niE ACT
AND/OR THE REVOCATION OF KINGSTON DEBT SOLUTIONS LIMITED'S
CONSUMER CREDIT LICENCE PURSUANT TO SECTION 32 OF THE ACT.

Diractor. Consumer Credit Group
Authorised si~atory on behalf of the OFT

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