Final Notice

On , the Financial Conduct Authority issued a Final Notice to Usman Qureshi
FINAL NOTICE

ACTION

1. For the reasons set out in this Final Notice, the Authority hereby makes an order, pursuant
to section 56 of the Act, prohibiting Mr Qureshi from performing any function in relation to
any regulated activity carried on by any authorised person, exempt person or exempt
professional firm.

2. The Authority gave Mr Qureshi the Decision Notice, which notified Mr Qureshi of the
Authority’s decision to take the action specified above.

3. Mr Qureshi has not referred the matter to the Tribunal within 28 days of the date on which
the Decision Notice was given to him.

4. Accordingly, the Authority hereby makes the prohibition order set out in paragraph 1 above
against Mr Qureshi. The prohibition order takes effect from the date of this Final Notice.

SUMMARY OF REASONS

5. Between 16 January 2018 and 1 May 2019, Mr Qureshi was approved by the Authority to
perform the CF8 (Apportionment and Oversight) function at Mayfair Search Group Ltd
(“MSGL”).

6. On 6 May 2022, at Harrow Crown Court, Mr Qureshi was convicted on indictment, following
a trial, of:

6.1
One count of engaging in a commercial practice which is a misleading action under
Regulation 5(2) of the Consumer Protection from Unfair Trading Regulations 2008
(“the Regulations”); and

6.2
Two counts of knowingly or recklessly engaging in a commercial practice which is
unfair under Regulation 3(3) of the Regulations.

7. On 24 June 2022 Mr Qureshi was sentenced to:

7.1
12 months imprisonment suspended for 24 months for the count referred to in
paragraph 6.1 above; and

7.2
9 months imprisonment suspended for 24 months for each of the two counts referred
to in paragraph 6.2 above, imposed concurrently.

8. Mr Qureshi was ordered to pay compensation totalling £17,500, a contribution towards
prosecution costs of £10,500, and a victim surcharge of £156. Mr Qureshi was also
disqualified from acting as a company director for a period of five years effective from 24
June 2022.

9. Mr Qureshi engaged in criminal activity from the beginning of 2018 until February 2020.
This included the period until MSGL ceased to be authorised by the Authority on 1 May
2019. The remainder of the offending occurred either when Mr Qureshi was connected to
MSGL (as an unregulated firm) or in connection to his role at Firm A, another unregulated
firm. Mr Qureshi was the sole director of MSGL and Firm A, which both traded as New Wave
Driving School.

10. On the basis of the facts and matters set out in this Notice, it appears to the Authority that
Mr Qureshi is not a fit and proper person to perform any functions in relation to any
regulated activity carried on by any authorised person, exempt person or exempt
professional firm. His convictions demonstrate a clear and serious lack of integrity such that
he is not fit and proper to perform regulated activities. In concluding that it is appropriate
to impose the prohibition order proposed in paragraph 1, the Authority has had regard to
all relevant circumstances, including the relevance and materiality of the offences, and the
severity of the risk posed by Mr Qureshi to consumers and to confidence in the UK financial
system. The Authority considers that it is appropriate to take this action to advance its
consumer protection and integrity objectives (sections 1C and 1D of the Act, respectively).

DEFINITIONS

11. The definitions below are used in this Final Notice (and in the Annex):

“the Act” means the Financial Services and Markets Act 2000;

“the Authority” means the Financial Conduct Authority;

“the Decision Notice” means the decision notice given to Mr Qureshi on 30 May 2024;

“EG” means the Enforcement Guide;

“FIT” means the Authority’s Fit and Proper Test for Employees and Senior Personnel,
forming part of the Handbook;

“the Handbook” means the Authority’s Handbook of rules and guidance;

“Mr Qureshi” means Usman Qureshi;

“MSGL” means Mayfair Search Group Ltd;

“RDC” means the Regulatory Decisions Committee of the Authority (see further under
Procedural Matters below); and

“the Tribunal” means the Upper Tribunal (Tax and Chancery Chamber);

FACTS AND MATTERS

12. From 16 January 2018 until 1 May 2019, Mr Qureshi was approved by the Authority to
perform the CF8 (Apportionment and Oversight) function at MSGL, a firm that was
authorised by the Authority from 9 March 2015 until 1 May 2019 to carry on certain
regulated activities, including credit broking.

13. From the beginning of 2018 until August 2019, whilst working at MSGL (including as an
approved person until 1 May 2019), Mr Qureshi committed the following criminal offence:

13.1
one count of knowingly or recklessly engaging in a commercial practice which is
unfair under Regulation 3(3) of the Regulations.

14. From November 2018 until February 2020, whilst connected to Firm A, Mr Qureshi
committed the following criminal offences:

14.1
one count of knowingly or recklessly engaging in a commercial practice which is
unfair under Regulation 3(3) of the Regulations; and

14.2
one count of engaging in a commercial practice which is a misleading action under
Regulation 5(2) of the Regulations.

15. These offences affected over 20 consumers who were people of limited means, some of
whom had to borrow from finance providers to pay for the services offered by New Wave
Driving School. MSGL (trading as New Wave Driving School) used its credit broking
permissions to refer the consumers to the finance providers to obtain the credit to pay for
its services. This activity continued after MSGL ceased to be authorised by the Authority.
Those victims who did not use the finance providers used the bulk of their savings. However,
the services were not delivered by MSGL, or the other unregulated firm, as advertised. This
caused direct financial harm to those consumers, who lost £63,000.

16. In addition to the harm caused to consumers, Mr Qureshi’s conduct also caused direct harm
to two of the finance providers. The finance companies identified the issues facing New
Wave Driving School, based on the number of complaints they were receiving from
customers, and reported those concerns to Mr Qureshi. However, despite this, Mr Qureshi
continued to operate, resulting in the finance companies having to compensate New Wave
Driving School’s customers to whom they had provided finance, but who had not received
the services paid for. The loss to the finance companies totalled £281,000.

17. On 6 May 2022 Mr Qureshi was convicted following a trial at Harrow Crown Court. He was
sentenced on 24 June 2022 as set out at paragraphs 7 and 8 above.

18. At the sentencing hearing, the judge made the following remarks regarding Mr Qureshi’s
conduct:

18.1
This was, “a persuasive sales operation to persuade people to take up the service
which was offered. Part of the persuasion …was that… consumers could work around
existing work requirements because they could obtain the tuition and the training
locally. … The reality was… very different. Often testing simply wasn’t available, or…it
was offered at… a geographical distance which was simply impractical.”

18.2
Regarding the level of offending the judge remarked, “The real gravity of this
offending… is that the majority of these customers were people of very limited
means. They had to borrow… the cost of training and tuition which you charged. If
they had money it was often the bulk of their savings which they paid in… the real
harm here is that they were, in effect, encouraged on false pretences to sign up to
your company… and then found themselves unable, in a number of cases, to
complete the training and, indeed suffered financial loss.”

18.3
Regarding Mr Qureshi’s culpability the judge noted that he was not being sentenced
on the basis he was dishonest. However, “once [MSGL] got into financial difficulty,
no steps were taken to… look out for the consumers.” Indeed, the judge commented
that the finance companies identified the issues facing New Wave Driving School and
reported those concerns to Mr Qureshi. However, Mr Qureshi continued to operate
when, “you knew that there was an issue and it was an ongoing issue and that your
company was not providing the service advertised...” The judge further remarked,
“The finance companies… had to compensate people they had provided finance to
who could not get the training.”

LACK OF FITNESS AND PROPRIETY

19. The statutory and regulatory provisions relevant to this Final Notice are set out in the
Annex.

20. FIT 1.3.1G states that the Authority will have regard to a number of factors when assessing
an individual’s fitness and propriety. FIT 1.3.1BG(1) states that among the most important
considerations when assessing the fitness and propriety of a person is that person’s
honesty, integrity and reputation.

21. The facts and serious nature of Mr Qureshi’s offences show he lacks integrity. In particular:

21.1
Mr Qureshi’s offending involved being knowingly or recklessly engaged in an unfair
commercial practice and being engaged in a misleading commercial practice, over a
long period of time, which directly affected consumers and caused them to suffer
financial loss; and

21.2
Mr Qureshi’s offending continued despite his partner finance providers alerting him
to consumer complaints. Despite this he took no steps to protect his customers.

22. Enforcement Guide (EG) 9.1.1 provides that the power to prohibit an individual will be
exercised by the Authority to achieve its statutory objectives, which include both securing

an appropriate degree of protection for consumers and protecting and enhancing the
integrity of the UK financial system.

23. EG 9.5.1 provides that when considering making a prohibition order against an individual
who is not an authorised person, exempt person or exempt professional firm the Authority
will consider the severity of the risk posed by the individual, and may prohibit the individual
where it considers this is appropriate to achieve one or more of its statutory objectives.

24. Taking into account the nature of the offences Mr Qureshi participated in, the convictions
arising from his participation, the fact that Mr Qureshi’s offending took place over a long
period of time, including when he was an approved person, and is linked to a regulated
activity that MSGL was authorised to carry on by the Authority, and his lack of fitness and
propriety due to his lack of integrity, the Authority considers it is appropriate to prohibit Mr
Qureshi from performing any function in relation to any regulated activity carried on by an
authorised person, exempt person or exempt professional firm.

PROCEDURAL MATTERS

25. This Final Notice is given to Mr Qureshi in accordance with section 390(1) of the Act.

Decision Maker

26. The decision which gave rise to the obligation to give this Final Notice was made by the
Regulatory Decisions Committee (RDC). The RDC is a committee of the Authority which
takes certain decisions on behalf of the Authority. The members of the RDC are separate to
the Authority staff involved in conducting investigations and recommending action against
firms and individuals. Further information about the RDC can be found on the Authority’s
website:

27. Section 391(4), 391(6) and 391(7) of the Act apply to the publication of information about
the matter to which this Final Notice relates. Under those provisions, the Authority must
publish such information about which this Final Notice relates as the Authority considers
appropriate.

28. The information may be published in such manner as the Authority considers appropriate.
However, the Authority may not publish information if such publication would, in the opinion
of the Authority, be unfair to Mr Qureshi or prejudicial to the interest of consumers or
detrimental to the stability of the UK financial system.

29. The Authority intends to publish such information about the matter to which this Final Notice
relates as it considers appropriate.

30. For more information concerning this matter generally, Mr Qureshi should contact Stuart
Doyle at the Authority (direct line: 020 7066 0245).

Jeremy Parkinson
Enforcement and Market Oversight Division

ANNEX

RELEVANT STATUTORY PROVISIONS

1.
The Authority’s operational objectives are set out in section 1B(3) of the Act and include
securing an appropriate degree of protection for consumers (section 1C of the Act) and
protecting and enhancing the integrity of the UK financial system (section 1D of the Act).

2.
Section 56(1) of the Act provides:

“The [Authority] may make a prohibition order if it appears to it that an individual is not
a fit and proper person to perform functions in relation to a regulated activity carried on
by:

(a) an authorised person,

(b) a person who is an exempt person in relation to that activity, or

(c) a person to whom, as a result of Part 20, the general prohibition does not apply in
relation to that activity.”

3.
Regulation 3 of the Consumer Protection from Unfair Trading Regulations 2008 (“the
Regulations) states:

“(1) Unfair commercial practices are prohibited.

(2) Paragraphs (3) and (4) set out the circumstances when a commercial practice
is
unfair.

(3) A commercial practice is unfair if-
(a) it contravenes the requirements of professional diligence; and

(b) it materially distorts or is likely to materially distort the economic behaviour
of the average consumer with regard to the product.

(4) A commercial practice is unfair if-
(a) it is a misleading action under the provisions of regulation 5 […]”

4.
Regulation 5 of the Regulations states:

“(1) A commercial practice is a misleading action if it satisfies the conditions in either
paragraph (2) or paragraph (3).

(2) A commercial practice satisfies the conditions of this paragraph –

(a) if it contains false information and is therefore untruthful in relation to any
of the matters in paragraph (4) or if it or its overall presentation in any
way deceives or is likely to deceive the average consumer in relation to
any of the matters in that paragraph, even if the information is factually
correct; and

(b) it causes or is likely to cause the average consumer to take a transactional
decision he would not have taken otherwise.

5.
Regulation 8(1) of the Regulations provides that a trader is guilty of an offence if he
knowingly or recklessly engages in a commercial practice which contravenes the
requirements of professional diligence under regulation 3(3)(a) and the practice
materially distorts or is likely to materially distort the economic behaviour of the average
consumer with regard to the product under regulation 3(3)(b).

6.
Regulation 9 of the Regulations states that a trader is guilty of an offence if he engages
in a commercial practice which is a misleading action under regulation 5.

RELEVANT REGULATORY PROVISIONS

7.
In exercising its power to make a prohibition order, the Authority must have regard to
guidance published in the Handbook and in regulatory guides, such as EG. The relevant
main considerations in relation to the action specified above are set out below.

The Enforcement Guide

8.
The Authority’s policy in relation to exercising its power to issue a prohibition order is set
out in EG.

9.
EG 9.1 explains the purpose of prohibition orders in relation to the Authority’s regulatory
objectives.

10.
EG 9.2 sets out the Authority’s general policy on making prohibition orders. In particular—

(a)
EG 9.2.1 states that the Authority will consider all relevant circumstances, including
whether enforcement action has been taken against the individual by other
enforcement agencies, in deciding whether to make a prohibition order;

(b)
EG 9.2.2 states that the Authority has the power to make a range of prohibition
orders depending on the circumstances of each case; and

(c)
EG 9.2.3 states that the scope of a prohibition order will depend on, among other
things, the reasons why the individual is not fit and proper and the severity of risk
he poses to consumers or the market generally.

11.
EG 9.3.2 sets out the matters which the Authority may take into account when deciding
whether to make a prohibition order against an approved person. These include: whether
the individual is fit and proper to perform functions in relation to regulated activities
(noting the main assessment criteria set out in FIT 2.1, 2.2 and 2.3) (EG 9.3.2(2)); the
relevance and materiality of any matters indicating unfitness (EG 9.3.2(5)); the length of
time since the occurrence of any matters indicating unfitness (EG 9.3.2(6)); and the
severity of the risk which the individual poses to consumers and to confidence in the
financial system (EG 9.3.2(8)).

12.
EG 9.5.1 states that where the Authority is considering whether to make a prohibition
order against someone who is not an approved person, the Authority will consider the
severity of the risk posed by the individual and may prohibit him where it considers that
it is appropriate to achieve one or more of the Authority’s statutory objectives.

13.
EG 9.5.2 provides that, when considering whether to exercise its power to make
a prohibition order against someone who is not an approved person, the
Authority will consider all the relevant circumstances of the case. These may
include, but are not limited to, the factors set out in EG 9.3.2.

The Fit and Proper test for Employees and Senior Personnel

14.
FIT sets out the criteria that the Authority will consider when assessing the fitness
and propriety of a candidate for a controlled function, and may consider when
assessing the continuing fitness and propriety of approved persons.

15.
FIT 1.3.1BG(1) states that the most important considerations when assessing the
fitness and propriety of a person to perform a controlled function include that
person’s honesty, integrity and reputation.

16.
FIT 2.1.1G provides that in determining a person’s honesty, integrity and
Reputation, the Authority will have regard to all relevant matters including, but
not limited to, those set out in FIT 2.1.3G.

17.
In relation to convictions for criminal offences, FIT 2.1.1A G states that: If any
staff being assessed under FIT has a conviction for a criminal offence, the firm
should consider the seriousness of, and circumstances surrounding, the offence,
the explanation offered by the convicted person, the relevance of the offence to
the proposed role, the passage of time since the offence was committed and
evidence of the individual’s rehabilitation.

18.
FIT 2.1.3 G provides a list of (non-exhaustive) matters to which the Authority will
have regard when determining a person’s honesty, integrity and reputation.
These include:

(1)
whether the person has been convicted of any criminal offence; this must
include, where provided for by the Rehabilitation Exceptions Orders to the
Rehabilitation of Offenders Act 1974 or the Rehabilitation of Offenders
(Northern Ireland) Order 1978 (as applicable), any spent convictions;
particular consideration will be given to offences of dishonesty, fraud,
financial crime or an offence under legislation relating to companies,
building societies, industrial and provident societies, credit unions, friendly
societies, banking, other financial services, insolvency, consumer credit
companies, insurance, consumer protection, money laundering, market
manipulation and insider dealing, whether or not in the United Kingdom;

(4)
whether the person is or has been the subject of any proceedings of a
disciplinary or criminal nature, or has been notified of any potential
proceedings or of any investigation which might lead to those
proceedings; and

(12)
whether the person has ever been disqualified from acting as a director
or disqualified from acting in any managerial capacity.


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